Palwasha Khan

• Developing targeting and offer test plans to measure growth opportunity,forecasting performance expectations, evaluating results.
• Developing customer relationship.
• Exhibiting product line in different locations to test client's response.
• Product selection based on market demand.

- Driving & maximizing the sales & profitability of the stores to achieve growth.

- Monitor and analyze sales records and consumer purchasing trends.

- To ensure a balanced stock distribution at each store and ongoing management of stock levels.

- Recommend items for purchase and promotional sales.

- Using system efficiently to ensure the validity of data.

- Troubleshooting customer complaints.

- Lead merchandise selection, pricing, planning and marketing.

- Run mark-down reports, manage stock replenishment and analyze buying reports.

- Negotiate prices, discount terms and all transport arrangements for merchandise.

- Conferred with shop managers to obtain information about customer needs and preferences.

- Anticipate consumer buying patterns to create a purchase and inventory plan.

- Coordinated communication with merchandise operations and vendors for PO creation and maintenance.

- Plan and coordinate the availability of products for advertising and promotion purposes.

- Educate employees on new merchandise during seasonal workshops.

- Organize and track departmental receipt flow for new and reordered merchandise.

- Assemble promotional displays, including quarter- and full-size point of purchase displays.

- Assumed ownership of team productivity and managed work flow to meet or exceed quality service goals.

- Investigated and resolved customer inquiries and complaints in an empathetic manner.

- Keep track of company policy changes or new product launches and provide information to clients.

- Generating layouts.

- Described product to customers and accurately explained details and care of merchandise.

- Communicated with vendors regarding back order availability, future inventory and special orders.

- Investigated and resolved customer inquiries and complaints in an empathetic manner.

- Met all customer call guidelines including service levels, handling time and productivity.

- Facilitated inter-departmental communication to provide effective customer support.

- Updated customer orders from start to finish in an accurate and timely manner.

- To conduct studies on consumer behavior and demand, Supply-demand balancing, Product promotion, Product development and design Innovations.

- Material Consumption and calculations, Lead-time Management, Order execution and merchandise procurement.

- Liaised between customers and manufacturing to design new product.

- Made sure that products were produced on time and were of good quality.

- Managed project deadlines and monitored milestones through completion stage.

- Supplied daily support to the buyer and assistant buyer.

- Organized and tracked departmental receipt flow for new and reordered merchandise.

- Rotated manufacturer products as needed.

- Negotiated prices, terms of sales and service agreements.

- Order Execution.

- Products follow up.

- Communication with buyer and suppliers.

- Updating on order accounts and payments.

- Maintain record of production sheets and their lead times.