Pam Atkins
Panama City Beach,FL
Summary
Results-driven Regional Property Manager with expertise in overseeing operations for a portfolio of 2300 units. Proven track record in optimizing leasing velocity and occupancy performance while enhancing team development and resident engagement. Skilled in financial management and operational oversight, contributing to significant NOI growth and exceptional customer service. Strong communicator and leader, adept at problem-solving to ensure seamless operations across multiple properties.
Overview
30
30
years of professional experience
Work History
Regional Property Manager
Westshore
BOSTON, MA
06.2023 - Current
- Oversee operations for eight communities in Southeast Region.
- Increased occupancy rates from below 88% to stabilization levels of 93% to 95%.
- Conducted hiring, training, and development initiatives to enhance operational team stability.
- Maintained consistent communication to ensure measurable performance for each asset.
- Created and executed marketing plans with clear, achievable objectives.
- Ensured comprehensive understanding of software applications and their implementations.
- Directed site operations to improve team performance aligned with corporate goals.
- Oversaw all capital improvements and projects within management portfolio.
Regional Property Manager
RPM Living
ATLANTA, GA
09.2022 - 02.2023
- Management of 5 communities.
- Implementation of all budgets as well as review underwriting for all newly acquired acquisitions.
- Responsible for training and team development as well as completing all financial reporting and overseeing the execution of Executive Summary and Monthly Variance reporting.
- Close communication to achieve measurable performance for each asset.
- Created and implemented successful marketing plans/campaigns; set and measured obtainable goals for the marketing staff (including ILS and Social Media outreach).
- Clear understanding of YARDI accounting, One Site reporting, OP’s, Yield-Star and other Real Page software.
Regional Property Manager
LINCOLN Property COMPANY
Atlanta, GA
11.2020 - 02.2022
- Management of 13 communities or assets new construction lease-ups and value adds.
- Implementation of all budgets as well as review underwriting for all newly acquired acquisitions.
- Responsible for training and team development as well as completing all financial reporting and overseeing the execution of Executive Summary and Monthly Variance reporting.
- Worked directly with VP of Operations daily. Close communication to achieve measurable performance for each asset.
- Full responsibility for conducting all Due Diligence for future acquisitions for Gulf Coast, Alabama Market.
- Goal setting for stabilization and positive NOI growth.
- Created and implemented successful marketing plans/campaigns; set and measured obtainable goals for the marketing staff (including ILS and Social Media outreach).
- Clear understanding of YARDI accounting, One Site reporting, OP’s, Yieldstar.
Regional Property Manager
Greystar
ATLANTA, GA
06.2013 - 11.2020
- Management of 7 communities.
- Overseen completion of extensive interior and exterior renovations for various properties to create value add.
- Required to train and build new budgets for acquisitions.
- Responsible for training and completing all financial reporting and overseeing the execution of Executive Summary and Monthly Variance reporting.
- Worked directly with Senior Directors daily. Close communication to achieve measurable performance for each asset.
- Full responsibility for conducting all Due Diligence for future acquisitions for Atlanta Market.
- Goal setting for stabilization and positive NOI growth.
- Created and implemented successful marketing plans/campaigns; set and measured obtainable goals for the marketing staff (including ILS and Social Media outreach).
- Clear understanding of YARDI accounting, One Site reporting, OP’s and YIELDSTAR.
- Collaborated with vendors to negotiate contracts for services, optimizing cost efficiency.
- Conducted market research to evaluate current rental rates and identify potential opportunities for increased revenue.
Property Manager
Creekstone Companies /FIRST COMMUNITIES
ATLANTA, GA
01.2004 - 01.2013
- Completed interior renovations on 346-units AA grade units. Achieved a 9% rent growth from 2012-2013, NOI growth by 6% end of 2013. Initially increased occupancy level from 83% to 96% via effective marketing.
- Implemented operational procedures for maintaining budget while providing continuous quality service.
- Supervised, trained, and coordinated 6 employees, including one Assistant Manager, 2 Leasing Consultants, administrative personnel, and groundskeeper. Achieved a revenue increase of $18,000 during Q3 of 2005. Increased revenues with consistent high occupancies and steady rent growth year over year.
Property Manager
The Dermot Company
Atlanta, Georgia
01.2003 - 01.2004
- Overseen all aspects of efficient property management involving 532 luxury community.
- Successfully increased and maintained occupancy rate from 90% to 96%.
- Provided excellent contract negotiating, tenant relations, and quality assurance of all operations.
- Supervised, trained, and motivated 10 employees including office and field personnel.
Property Manager, Area Manager
Berkshire Realty Holdings
ATLANTA, GA
01.1996 - 01.2003
- Consistently achieved all goals and objectives while managing 514-unit Class B community.
- Coordinated, prioritized and implemented multiple projects efficiently.
- Supervised and motivated 9 employees to achieve maximum performance.
- Implemented rental increases, concessions, and marketing programs.
- Maintained average occupancy of 95% while maintaining zero delinquency ratios and suppressing gross collections while increasing revenue.
- Reviewed financial reports, monthly explanation of variance reports.
Business Manager
Pinnacle Realty Management
ATLANTA, GA
01.1996 - 01.2001
- Initially hired as Assistant Manager and promoted to Business Manager due to outstanding performance and leadership skills.
- Contributed to success of all aspects of state criteria in operation of 380-unit property.
- Accountable for all aspects involving takeover of new acquisition of total addition of 269 -unit property.
- Controlled management and business operations for both sites until final sales of 380 -unit property.
- Supervised, trained and coordinated activities of 10 employees.
- Closed and balanced monthly books, and prepared monthly asset review reports.
- Implemented marketing techniques resulting in average occupancy of 98%.
- Maintained average resident retention of 55% with 7% rent growth.
Skills
- Budget management
- Market analysis
- Property acquisition
- Team development
- Software implementation
- Customer relationship management
Accomplishments
- Corporate Team Member of the Year
- Greystar Team Member of the Year
- Property of the Quarter - Southeast Region
- Rent Growth Award for Year over Year Over 9%
- Consistency of Standards - Southeast
- Regional Supervisor of the Year Award
References
Personal and professional references will be provided on request.
Timeline
Regional Property Manager
Westshore
06.2023 - Current
Regional Property Manager
RPM Living
09.2022 - 02.2023
Regional Property Manager
LINCOLN Property COMPANY
11.2020 - 02.2022
Regional Property Manager
Greystar
06.2013 - 11.2020
Property Manager
Creekstone Companies /FIRST COMMUNITIES
01.2004 - 01.2013
Property Manager
The Dermot Company
01.2003 - 01.2004
Property Manager, Area Manager
Berkshire Realty Holdings
01.1996 - 01.2003
Business Manager
Pinnacle Realty Management
01.1996 - 01.2001
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