Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pam Bowlin

Richmond,KY

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments for over 30 years. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

16
16
years of professional experience

Work History

Office Coordinator

Richmond Register
07.2013 - Current
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Coordinated schedules for multiple departments, ensuring smooth business operations.
  • Managed financial transactions, including invoicing, expense tracking, and daily deposit processing.
  • Streamlined office processes by implementing efficient filing systems and organizational strategies.
  • Collaborated with cross-functional teams on various projects to achieve shared objectives efficiently.
  • Ensured compliance with industry regulations by maintaining accurate records and documentation for audits or inspections if needed.
  • Enhanced customer satisfaction by responding promptly to inquiries and resolving issues professionally.
  • Updated reports, managed accounts, and generated reports for company database.
  • Resolved financial discrepancies and customer billing issues with timely attention.
  • Utilized company's accounting systems to review reports and prepare assessments.
  • Implemented and maintained internal controls to protect financial assets.
  • Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
  • Developed correspondence letters, memos, and emails.

Media Planner

Universal Directories
03.2008 - 06.2013
  • Solicited media content for distribution
  • Balanced competing priorities effectively while managing tight deadlines in fast-paced environment.
  • Analyzed competitors'' media activities to identify potential opportunities for differentiation and growth.
  • Optimized advertising campaigns with thorough analysis of target demographics and market trends.
  • Collaborated closely with creative teams to develop compelling and cohesive multimedia content.
  • Established strong working relationships with key external partners such as publishers, broadcasters, and digital platforms.
  • Strengthened client relationships through regular communication and progress updates on media initiatives.
  • Negotiated favorable rates with media suppliers, securing the most advantageous placements for clients'' campaigns.
  • Increased brand awareness through creation of innovative print and digital productions for major publications.
  • Prepared or edited organizational publications such as employee newsletters or stockholder reports for internal or external audiences.
  • Developed presentations, execution plans and tracking metrics for each campaign.
  • Maximized ad performance, consistently monitoring and adjusting placement strategies.

Education

Business

Eastern Kentucky University
Richmond, KY

High School Diploma -

Model Laboratory School
Richmond, KY
05.1980

Skills

  • Office Management
  • Proficient in Microsoft Word, Excel, Outlook, Powerpoint
  • Google My Drive, Google Translate, Google Analytics
  • Adobe InDesign, Photoshop, Acrobat Professional
  • Customer Service
  • Scheduling
  • File and Records Management
  • Account and Report reconciliation
  • Business Administration
  • Correspondence Management
  • Bookkeeping
  • Billing and Data Entry
  • Report Preparation
  • Data Entry
  • Excellent multi-tasking ability
  • Clear oral/written communication

Timeline

Office Coordinator

Richmond Register
07.2013 - Current

Media Planner

Universal Directories
03.2008 - 06.2013

Business

Eastern Kentucky University

High School Diploma -

Model Laboratory School

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Pam Bowlin