Pam Brittain
Jacksonville,FL
Summary
Results-driven Residential Loan Funder and Escrow Officer, consistently exceeding closing goals through strong attention to detail and effective collaboration. Enhanced funding/ closing efficiency by streamlining workflows and ensuring regulatory compliance, while maintaining professionalism and integrity in all interactions.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Professional loan funding specialist with thorough understanding of loan origination and closing processes. Known for achieving high levels of accuracy and efficiency in loan documentation and funding. Reliable team player who adapts to changing needs and consistently delivers results. Strong analytical skills and unwavering commitment to quality.
Overview
20
20
years of professional experience
Work History
Residential Loan Funder
City National Bank of Florida
08.2021 - 02.2025
- Supported loan officers in expediting the closing process by providing timely updates on application statuses and funding requirements.
- Successfully met or exceeded monthly funding goals consistently by efficiently processing loans within established timeframes.
- Expedited loan disbursement for satisfied clients with accurate and timely document preparation.
- Ensured full regulatory compliance by staying up-to-date on industry legislation changes and applying necessary adjustments to internal processes accordingly.
- Improved loan funding efficiency by streamlining processes and enhancing communication between departments.
- Collaborated closely with escrow officers to confirm all necessary documentation was provided before funding approval was granted.
Escrow Officer
Dr Horton- Land Department
09.2019 - 07.2021
- Managed multiple escrow accounts simultaneously, balancing financial transactions and minimizing risk of errors.
- Prepared detailed settlement statements for each transaction, accurately reflecting funds received and disbursed.
- Developed strong relationships with clients by providing exceptional service, earning repeat business and referrals.
- Lot Take Downs, Spot Lot closings
- Communicated with Sellers and realtors
- Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
- Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
- Checked signatures and legal descriptions for accuracy and integrity.
- Reviewed contracts thoroughly to ensure accuracy before proceeding with the escrow process.
- Conducted thorough research on properties to confirm ownership, title status, and outstanding liens or encumbrances.
- Communicated requirements and title exception information to clients.
- Assisted in training new employees on company policies, procedures, and software systems used in the escrow process.
- Followed-up on status of releases, policies, and return of recorded documents.
Escrow Officer
DR Horton- Residential New Construction
Jacksonville, FL
04.2016 - 09.2019
- Managed multiple escrow accounts simultaneously, balancing financial transactions and minimizing risk of errors.
- Prepared detailed settlement statements for each transaction, accurately reflecting funds received and disbursed.
- Collaborated with real estate agents and lenders to expedite closing times on property sales.
- Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
- Maintained organized and accurate documentation for all escrow transactions, ensuring compliance with industry regulations.
- Maintained strict confidentiality in handling sensitive customer information, adhering to privacy laws and best practices.
- Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
- Checked signatures and legal descriptions for accuracy and integrity.
- Reviewed contracts thoroughly to ensure accuracy before proceeding with the escrow process.
- Returned executed loan packages to lender for review and approval in accordance with lender instructions.
- Consistently met deadlines for preparing necessary paperwork for closings while maintaining high-quality work standards.
- Facilitated successful closings by guiding clients through the signing process and explaining complex legal terminology in layman''s terms.
- Provided exceptional support to colleagues during peak periods or absences due to illness or vacation time.
Legal Secretary/ Closer
Law Office of Raymond J Posgay
01.2005 - 11.2014
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
- Prepared Title work for lenders and assisted with closing review and shipping of files.
Education
High School Diploma -
South Plantation High School
Plantation, FLSkills
- Strong attention to detail
- Collaboration and teamwork
- Professionalism and integrity
- Title document review
- Closing document preparation
- Real estate closing processes
- Loan document review
- Closing disclosure
- Funds disbursement
- Contracts
- Multi-tasking capacity
Timeline
Residential Loan Funder
City National Bank of Florida
08.2021 - 02.2025
Escrow Officer
Dr Horton- Land Department
09.2019 - 07.2021
Escrow Officer
DR Horton- Residential New Construction
04.2016 - 09.2019
Legal Secretary/ Closer
Law Office of Raymond J Posgay
01.2005 - 11.2014
High School Diploma -
South Plantation High School
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