Pam Buckley
Citrus Springs,FL
Summary
Dynamic Youth Program Supervisor at YMCA Of The Suncoast with a proven track record in youth engagement and staff training. Expert in developing innovative programs that enhance participation and foster personal growth. Strong interpersonal skills and certified in CPR/AED, ensuring a safe and supportive environment for all participants.
Overview
26
26
years of professional experience
Work History
Youth Program Supervisor
YMCA Of The Suncoast
11.2021 - Current
- Served as a mentor and role model for youth participants, demonstrating strong interpersonal skills in interactions with diverse groups of individuals.
- Enhanced collaboration among team members by organizing regular staff meetings focused on continuous improvement strategies.
- Developed innovative solutions to address behavioral challenges in a constructive manner while maintaining a positive learning atmosphere.
- Cultivated relationships with local organizations to secure volunteer opportunities for program participants.
- Enhanced youth program participation by developing engaging and age-appropriate activities.
- Supervised daily program operations while ensuring adherence to safety regulations and guidelines.
- Established a safe and positive environment for youth participants, fostering personal growth and development.
- Implemented training sessions for new staff hires to ensure proper knowledge of program policies and procedures.
- Participated in community events to promote services and engage with public.
- Provided leadership, guidance and support to staff members.
Child Care Owner
Self Employed
09.1999 - 08.2021
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
- Interacted well with customers to build connections and nurture relationships.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
General Studies
Lowell Senior High
Lowell, MI06-1987
Skills
- Youth engagement
- Self motivation
- Staff supervision
- Time management abilities
- Staff training
- Child safety
- Curriculum design
- Cultural history
- Life skills training
- Multitasking
- Certified in CPR/AED
- CPR/AED
Timeline
Youth Program Supervisor
YMCA Of The Suncoast
11.2021 - Current
Child Care Owner
Self Employed
09.1999 - 08.2021
General Studies
Lowell Senior High
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