Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Pam Choi

Davis,CA

Summary

Compassionate Child Welfare Worker with background in family support and child advocacy. Experience encompasses case management, crisis intervention, and collaboration with community resources for comprehensive child welfare. Strengths include strong communication skills, adaptability, and keen understanding of child development and family dynamics. Previous work has contributed to safer environments for children and stronger support systems for families in need.

Overview

23
23
years of professional experience

Work History

Behavioral Health Case Manager II

County of Yolo
Woodland, CA
12.2023 - Current
  • Conducts program orientations in group settings or individually with consumers;
  • Conducts group meetings and training;
  • Helps coordinate and facilitate linkage to appropriate substance use and behavioral health programs and services;
  • Advises consumers of their rights, responsibilities and eligibility for program participation;
  • Explains rules, regulations and policies to consumers and the general public;
  • Writes case notes and prepares other appropriate documentation in both writing and electronic formats including AVATAR program;
  • Updates consumer treatment plans, prepares, maintains and provides program related written information, statistics, and tracking spreadsheets and reports;
  • Participates in multi-disciplinary team meetings;
  • Discusses consumer observations and consumer progress with professional staff as input to treatment review.

Child Welfare Worker II

County of Yolo
Woodland, CA
09.2021 - 12.2023
  • Conducts program orientations in group settings or individually with consumers;
  • Conducts group meetings and training;
  • Helps coordinate and facilitate linkage to appropriate substance use and behavioral health programs and services;
  • Advises consumers of their rights, responsibilities and eligibility for program participation;
  • Explains rules, regulations and policies to consumers and the general public;
  • Writes case notes and prepares other appropriate documentation in both writing and electronic formats including AVATAR program;
  • Updates consumer treatment plans, prepares, maintains and provides program related written information, statistics, and tracking spreadsheets and reports;
  • Participates in multi-disciplinary team meetings;
  • Discusses consumer observations and consumer progress with professional staff as input to treatment review.

Behavioral Health Case Manager II

County of Yolo
Woodland, CA
07.2018 - 09.2021
  • Conducts program orientations in group settings or individually with consumers;
  • Conducts group meetings and training;
  • Helps coordinate and facilitate linkage to appropriate substance use and behavioral health programs and services;
  • Advises consumers of their rights, responsibilities and eligibility for program participation;
  • Explains rules, regulations and policies to consumers and the general public;
  • Writes case notes and prepares other appropriate documentation in both writing and electronic formats including AVATAR program;
  • Updates consumer treatment plans, prepares, maintains and provides program related written information, statistics, and tracking
    spreadsheets and reports;
  • Participates in multi-disciplinary team meetings;
  • Discusses consumer observations and consumer progress with professional staff as input to treatment review.

Community Services Specialist

Momentum For Mental Health
San Jose, CA
03.2002 - 08.2017

• Assess client needs and resources, develops and/or implement individual service and treatment plans. Identify professional service needs and make the appropriate referrals. File Annual Assessment updates;
• Provides case management and rehabilitation services that assist and support clients in all areas of daily living. Address and provide support for clients daily medical health concerns in both individual and group settings;
• Provides educational and support services to families in individual and group settings, so that family members may better assist clients and meet the client’s needs;
• Helps coordinate with other work team services members to ensure proper implementation of services including crisis intervention, discharge planning, rehabilitation, and assessment. Provides incident reports, and comply with state and federal regulations regarding health and safety;
• Complete clinical records and other required documentation in accordance to agency requirements. If needed, provide client transportation
services.

Service Coordinator

Valley Mountain Regional Center
Stockton, CA
03.2001 - 03.2002
  • Assess, monitor, coordinate and implement Individual Program Plan (IPP) through the Interdisciplinary Team process. Schedule and
    facilitate annual reviews, quarterly reviews, wellness review examinations, clinical consultations, and ID Team meetings as required.
  • Complete of case documentation and procedures, including Confidential Summary, Purchase of Service (POS), Individual Program Plans
    (IPP), Consumer Development Evaluation Reports (CDER), Quarterly Progress Reports (QPR), Facility Liaison Consumer QA reports, Life
    Quality Assessment, Title XIX, court reports, Medicaid Waiver, and other correspondence and documentation as required.
  • Provide advocacy, education, crisis intervention, and other support for families and consumers. Serve as liaison to care homes, day
    programs, supported living agencies, schools, and other community agencies or service providers as designated.
  • Collect, synthesize, and report consumer statistical data as requested, including state surveys, and community agency surveys.
  • Participate on internal and external committees for purposes including public education, improving internal agency functions and promoting
    positive communication with external agencies.
  • Service as Officer of the Day (OD) and on After Hours Response System (AHRS) is voluntary.
  • Complete all required non-consumer related documentation, including travel forms, time sheets, monthly activity forms, and other forms.

Education

Bachelor of Arts - Social Work

California State University, Sacramento
Sacramento, CA
01-1999

Skills

  • Motivational Interviewing
  • Family Support
  • Client Advocacy
  • Multidisciplinary Collaboration
  • Legal knowledge
  • Service planning
  • Child Development
  • Parenting education
  • Effective Communication
  • Self Motivation
  • IEP writing knowledge
  • Goal Setting
  • Client Needs Assessment
  • Case Management

Languages

Vietnamese
Native/ Bilingual

Affiliations

  • I enjoy going to K-Pop Concerts and watching K-Drama
  • I love all kinds of foods
  • I love taking long walks

References

References available upon request.

Timeline

Behavioral Health Case Manager II

County of Yolo
12.2023 - Current

Child Welfare Worker II

County of Yolo
09.2021 - 12.2023

Behavioral Health Case Manager II

County of Yolo
07.2018 - 09.2021

Community Services Specialist

Momentum For Mental Health
03.2002 - 08.2017

Service Coordinator

Valley Mountain Regional Center
03.2001 - 03.2002

Bachelor of Arts - Social Work

California State University, Sacramento
Pam Choi