Summary
Overview
Work History
Education
Skills
Took courses while employed involving de-escalation practices and aggression management.
Timeline
Generic

Pam England

Du Quoin,IL

Summary

Dedicated customer focused professional who will utilize consistent and organized practices. Skilled in working under pressure and adapting to changing situations. Hardworking and passionate and eager to learn new skills.

Overview

10
10
years of professional experience

Work History

Environmental Services Manager

Marshall Browning Hospital
07.2022 - 04.2024

Led training in disinfection and cleaning practices to uphold facility and Joint Commission standards and conducted regular site inspections.

Established performance goals for employees and provided feedback on methods for reaching these milestones.

Evaluated existing departmental policies and procedures, recommending updates where necessary for continuous improvement.

Successfully managed the department budget, interviewed and hired employees, and created a biweekly schedule for personnel.

Environmental Services Manager

Pinckneyville Community Hospital
08.2014 - 07.2022

Maintained positive customer relations by addressing various department needs within the facility.

Stored chemicals in compliance with IDPH regulations.

Developed training programs for staff on proper handling of hazardous materials; resulting in reduced incidents and improved safety measures.

Did scheduling, payroll, inventory, new hire onboarding, etc...

Education

No Degree - Practical Nursing

Rend Lake College
Ina, IL

High School Diploma -

Waltonville High School
Waltonville, IL
05.1991

Skills

Scheduling and coordinating

Professional and couteous

Problem resolution / emergency response

Financial Management

Documentation and reporting

Took courses while employed involving de-escalation practices and aggression management.

These courses taught tactics to talk down instead of taking down individuals who are suffering from anger issues, depression, or other mental incapacities.

Timeline

Environmental Services Manager

Marshall Browning Hospital
07.2022 - 04.2024

Environmental Services Manager

Pinckneyville Community Hospital
08.2014 - 07.2022

No Degree - Practical Nursing

Rend Lake College

High School Diploma -

Waltonville High School
Pam England