Pam Eubanks

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Resolved customer issues quickly and notified supervisor immediately when problems escalated.
• Collected room deposits, fees, and payments.
• Completed all tasks in compliance with company policies and procedures.
• Entered and updated sensitive customer information during check-ins and room changes.
• Trained new team members on company procedures, customer service and issue resolution.
• Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
• Confirmed appointments, communicated with clients, and updated client records.
• Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.

Clean the ladies dorm building and the guys dorm building.

Sweeping

Dusting

Mopping

Bathrooms

Kitchen area

Sitting area

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Helped customers locate products and checked store system for merchandise at other sites.
• Prepared merchandise for sales floor by pricing or tagging.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Managed returns, exchanges and refunds in accordance with store policy.
• Answered customer questions about sizing, accessories, and merchandise care.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.
• Solved customer challenges by offering relevant products and services.

Updated Parking Decals for students

Input new student car information for Parking Decals

Update Vehicle Information for returning students

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Helped customers locate products and checked store system for merchandise at other sites.
• Prepared merchandise for sales floor by pricing or tagging.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Managed returns, exchanges and refunds in accordance with store policy.
• Answered customer questions about sizing, accessories, and merchandise care.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.
• Solved customer challenges by offering relevant products and services.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Engaged with customers to effectively build rapport and lasting relationships.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Informed customers of promotions to increase sales productivity and volume.
• Built relationships with customers and community to promote long term business growth.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Presented professional image consistent with company's brand values.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

• Maintained scale area to offer clean and presentable work area.
• Assisted with service ticket generation.
• Operated scale to weigh materials and vehicles according to policy.
• Cleaned work areas of excess supplies, cardboard and rejected materials throughout each shift.
• Weighed and measured rock materials and updated records with collected data.
• Performed calibrations and adjustments on measuring instruments for accurate results.
• Keyed in trucker information, type of material (rock) driver was picking up
• Key in Customer information/delivery location
• Cleaned Office
• Clerical Work
• Assisted Office Manager with Purchase Order's for Plant and Pit Foreman's.
• Assisted Salesman with customer information

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Helped customers locate products and checked store system for merchandise at other sites.
• Prepared merchandise for sales floor by pricing or tagging.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Managed returns, exchanges and refunds in accordance with store policy.
• Answered customer questions about sizing, accessories, and merchandise care.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.
• Solved customer challenges by offering relevant products and services.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Engaged with customers to effectively build rapport and lasting relationships.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Informed customers of promotions to increase sales productivity and volume.
• Contributed to team objectives in fast-paced environment.
• Selected correct products based on customer needs, product specifications and applicable regulations.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Developed and maintained strong working relationships with professionals within assigned territory.
• Met with customers to discuss and ascertain needs, tailor solutions and close deals.

• Completed clerical tasks such as filing, copying, and distributing mail.
• Interacted with customers by phone, email, or in-person to provide information.
• Maintained and updated office records, both digital and physical.
• Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
• Managed daily data entry and kept clerical information accurate and up-to-date.
• Prepared and edited documents to produce precise, accurate and professional communication.
• Delivered clerical support by handling range of routine and special requirements.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Reviewed files, records and other documents to obtain information to respond to requests.
• Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
• Processed incoming and outgoing mail and packages according to established procedures.
• Assisted Continuing Education Directors by keying in student information for classes.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Helped customers locate products and checked store system for merchandise at other sites.
• Prepared merchandise for sales floor by pricing or tagging.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Managed returns, exchanges and refunds in accordance with store policy.
• Answered customer questions about sizing, accessories, and merchandise care.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.
• Solved customer challenges by offering relevant products and services.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Engaged with customers to effectively build rapport and lasting relationships.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Informed customers of promotions to increase sales productivity and volume.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Selected correct products based on customer needs, product specifications and applicable regulations.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
• Developed and maintained strong working relationships with professionals within assigned territory.