Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

PAM MOCK

West Fork,AR

Summary

Dedicated professional with excellent organizational, time management, and problem solving skills. Hardworking, highly motivated and eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas.

Overview

14
14
years of professional experience

Work History

Office Manager

Dynasty Overhead Door
05.2021 - 02.2022
  • Liaison with customers, service providers, vendors, and contractors, acting as the main line of communication
  • Execute other office administration and human resources tasks as assigned
  • Ensure office systems are efficient and effective including filing systems, schedules, budget, maintenance, and stock
  • Make sure office policies are adhered to and reflect our company’s standards Assist with recruiting, hiring, and onboarding to include payroll & payment collections.

Owner Operator

Mainstream Boutique
08.2014 - 12.2020
  • As owner operator of a womens clothing boutique, it was my responsibility to execute and oversee all major business practices
  • Responsible for the hiring, firing, including scheduling and payroll
  • Effectively manage merchandise including buying, receiving, POS, and store inventories
  • Build a strong customer base through effective promotional marketing, social media, and excellent customer service
  • Created & implemented marketing plans
  • Focused and built strong community relations to improve sales and continue to build customer base
  • Sold my SUCCESSFUL Mainstream Boutique 12-15-20

General Manager

Aloft
11.2007 - 05.2014
  • Joined the team during the initial construction of the hotel, initial responsibilities included all OS&E, coordinating vendors, daily/weekly status reports directly to the executive committee all the while negotiating rates for various local companies preparing for day one revenue
  • Upon completion of construction I was instrumental in coordinating and hosting the pre-opening ceremonies.

Education

Associate’s degree - Business

NSU
Tahlequah, OK
03.1988

Skills

  • Scheduling, Forecasting, and Reconciling
  • Teambuilding & Training
  • Human Resources/Payroll
  • Budgeting/ P & L’s
  • Windows- Word, Excel, & Outlook
  • Purchasing
  • Merchandising
  • Microsoft Office
  • QuickBooks
  • Event Planning
  • Management & Leadership Skills: Planning & Execution – Proficient
  • Excellent Budgeting
  • Database management
  • Conflict management
  • Organization
  • Inventory management
  • Administration
  • Interpersonal skills
  • Verbal communication
  • Multitasking
  • Customer service
  • Patience
  • Mental agility
  • Problem-solving
  • Time management
  • Written communication
  • Microsoft Office
  • Business operations
  • Work ethic
  • Friendliness
  • Multitasking Abilities
  • Accounts Payable and Receivable
  • Organizational Skills

Timeline

Office Manager

Dynasty Overhead Door
05.2021 - 02.2022

Owner Operator

Mainstream Boutique
08.2014 - 12.2020

General Manager

Aloft
11.2007 - 05.2014

Associate’s degree - Business

NSU

Similar Profiles

CREATE PROFILE
PAM MOCK