Pamela Pankonin
Cottage Grove,WI
Summary
Accomplished Business Office Coordinator with key strengths in customer relations, accounts payable and accounts receivable. Self-starter with a positive attitude who is driven to learn, improve and succeed.
Overview
36
36
years of professional experience
Work History
Accounts Payable Team Lead
Johnson Health Tech Retail
Cottage Grove , WI
2019.08 - Current
- Oversee daily A/P processes, manage vendor/supplier relations, accurate coding and processing of invoices, purchase orders, expense reports, credit memos, check and ACH payment processing weekly.
- Access daily Accounts Payable workflow, redirect duties among team members as needed.
- Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
- Generate monthly rent payments for 150 retail locations making sure that CAM, Insurance and Property Tax is calculated correctly along with year-end reconciliations.
- Create multiple SCATS for freight invoices and upload into SAP.
- Monitored accounts payable aging report to ensure timely payment of vendor invoices.
- Managed month-end closing process for Accounts Payable department and assist with year-end audit.
Office Manager
WASHINGTON EQUIPMENT
Madison , WI
2004.11 - 2019.08
- Successfully trained staff how to customize, pull and edit batches in a new integrated computer system while focusing on minimizing errors and generating superior results.
- Screen telephone calls and inquiries and directed them as appropriate.
- Receipt checks for electronic bank deposits, batch credit cards, PayPal and merchant accounts daily.
- Process accounts payable and accounts receivable on a weekly basis.
- Invoice customers on drop shipments.
- Reconcile bank statement before finalizing sales tax report.
Accounting/Office Administrator
FOOD CONCEPTS
Madison , WI
2004.04 - 2004.11
- Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
- Processed accounts payable, workman compensation claims, custom and catalog orders.
- Prepare and enter bank deposits, maintain accounting job files and update packing list daily.
- Calculate and process payroll bi-monthly for 35 employees.
Operation Coordinator
WISCONSIN DISTRIBUTORS LIMITED
Sun Prairie , WI
1999.06 - 2004.04
- Monitored and route daily sales downloaded before producing load sheets for the warehouse.
- Generated invoices, special instructions and credits for the following work day.
- Finalized production and addressed incoming calls to resolve any problems or concerns.
Customer Service Representative
BAREFOOT BY TRU-GREEN CHEMLAWN
Madison , WI
1998.01 - 1999.06
- Provided excellent customer service with accurate and appropriate information in response to customer inquiries.
- Entered banking, production, cancel request along with new sales daily.
- Accounts receivable calls done on an as needed basis.
Office Manager
BAREFOOT GRASS LAWN SERVICE
Middleton , WI
1995.01 - 1998.01
- Reputation as an efficient manager, dependability, and exceptional customer service.
- Responsible for incoming calls, banking, daily work orders, production entry and handling customer concerns.
- Maintained office supplies and assisted in month end entries.
Caregiver
BIRCHWOOD COURT
Verona , WI
1996.06 - 1996.12
- Assisted in daily routine of helping residents.
- Dispensed medication, administered blood pressure and blood sugar checks, insulin injections, range of motion exercises and assisted with meals, bathing and cleaning.
Office Manager/System Operations
TOM MCGANN AUTOMOTIVE
Madison , WI
1994.02 - 1994.06
- Implemented a new on line accounting system which increased productivity.
- Responsible for directing office staff, accounts payable, accounts receivable and cash control.
- Balanced bank and reserve statement, sales tax reports and all general ledger entries.
- Processed payroll for 50 employees bi-monthly and generated 5 financial statements at month end.
Office Manager/System Operations
SATURN OF MADISON
Madison , WI
1991.03 - 1994.02
- Customized an integrated computer system for this new dealership where all batches had to be pulled, edited before applying to the general ledger.
- Supervised 3 office employees, overseeing daily cash receipting, banking, sales and finance processing along with title work to motor vehicle.
- Processed accounts payable, accounts receivable, and general journal entries weekly.
- Reconciled multiple bank and reserve statements, sales tax reporting, payroll commissions at month end before running a financial statement.
Office Manager/System Operations
BUSHNELL FORD INC
Lodi , WI
1988.02 - 1991.03
- Received rapid promotions by consistently obtaining results exceeding expectations.
- Responsible for cash control, accounts payable, accounts receivable, and all repair orders.
- Processed sales, vehicle warranties, recalls, and finance contracts.
- Calculate and process payroll bi-monthly.
- Finalize all general ledger entries before running a financial statement at month end.
Education
HIGH SCHOOL DIPLOMA -
Burlington High School
1983
Additional course work in accounting at MATC. -
Skills
- Account reconciliations
- Proficient in accounts receivable and accounts payable
- Strong communication skills
- Effective time management
- Attention to detail
- Excellent customer service
- Vendor communications
- Problem solving
- General ledger
- Financial statements
Accomplishments
- General Ledger Accounts Maintained accurate accounts including cash, inventory, prepaid, fixed assets, accounts payable, accounts receivable, accrued expenses and line of credit transactions.
Timeline
Accounts Payable Team Lead
Johnson Health Tech Retail
2019.08 - Current
Office Manager
WASHINGTON EQUIPMENT
2004.11 - 2019.08
Accounting/Office Administrator
FOOD CONCEPTS
2004.04 - 2004.11
Operation Coordinator
WISCONSIN DISTRIBUTORS LIMITED
1999.06 - 2004.04
Customer Service Representative
BAREFOOT BY TRU-GREEN CHEMLAWN
1998.01 - 1999.06
Caregiver
BIRCHWOOD COURT
1996.06 - 1996.12
Office Manager
BAREFOOT GRASS LAWN SERVICE
1995.01 - 1998.01
Office Manager/System Operations
TOM MCGANN AUTOMOTIVE
1994.02 - 1994.06
Office Manager/System Operations
SATURN OF MADISON
1991.03 - 1994.02
Office Manager/System Operations
BUSHNELL FORD INC
1988.02 - 1991.03
HIGH SCHOOL DIPLOMA -
Burlington High School
Additional course work in accounting at MATC. -
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