Pam Pringle
Springfield,MO
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
20
20
years of professional experience
Work History
Legal Assistant
Federal Bureau Of Prisons
Springfield, Missouri
12.2012 - 08.2023
- Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
- Scheduled appointments, court appearances, and depositions for our Legal Office.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Prepared for court hearings by organizing and summarizing documents, preparing exhibits and reviewing evidence.
- Coordinated with court personnel and attorneys to determine scheduling of hearings and filing documents.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Communicated pertinent information to clients via phone, email, and mail.
- Collaborated with attorneys to develop strategies for each case.
- Contacted witnesses to testify under oath at court hearings.
- Conducted background investigations on defendant.
- Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
- Developed polished motions and briefs to support litigation processes and court proceedings.
- Prepared and drafted correspondence and legal forms to maintain smooth communications
Health Information Tec
Federal Bureau Of Prisons
Springfield, Missouri
06.2003 - 06.2012
- Maintained relationships with medical providers, suppliers and reporters.
- Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
- Participated in committees to discuss electronic health records and methods to improve overall workflows.
- Reviewed recordkeeping procedures for patients and doctors.
- Followed exact procedures for handling transfers and other releases of medical records.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Input data into computer programs and filing systems.
- Scanned and uploaded medical records into electronic medical records system.
- Transcribed and entered patient medical information into electronic medical records systems.
- Maintained accuracy, completeness, and security for medical records and health information.
- Processed and tracked requests for medical records from external organizations.
- Developed and implemented new filing system for medical records to improve efficiency.
- Followed up with medical staff regarding missing information in patient records.
- Tracked and monitored requests for medical records release.
- Verified accuracy of patient information in medical records.
Sales Associate Specialist
Dillards Department Store
Springfield, Missouri
10.2007 - 01.2008
- Worked closely with shift manager to solve problems and handle customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Recommended complementary purchases to customers, increasing revenue.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Developed strong rapport with customers and created positive impression of business.
- Utilized upselling techniques to promote additional products and increase sales.
- Greeted customers and helped with product questions, selections, and purchases.
Education
High School Diploma -
Central High School
Springfield, MO05.1985
Skills
- Legal Compliance
- Writing and Editing
- Client Service and Support
- Critical Thinking
- Exceptional Telephone Etiquette
- Multitasking Strengths
- Stocking and Replenishing
- Teamwork and Collaboration
- Store Organization
- Time Management
- Excellent People Skills
- Microsoft Outlook
Timeline
Legal Assistant
Federal Bureau Of Prisons
12.2012 - 08.2023
Sales Associate Specialist
Dillards Department Store
10.2007 - 01.2008
Health Information Tec
Federal Bureau Of Prisons
06.2003 - 06.2012
High School Diploma -
Central High School
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