Summary
Overview
Work History
Education
Skills
Timeline
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Pam Schwartz

Houghton Lake,MI

Summary

Dynamic Detail Specialist with a proven track record at Camping World, enhancing customer satisfaction through meticulous detailing and innovative cleaning solutions. Recognized for accuracy and precision, I effectively trained new hires and streamlined processes, ensuring high-quality service delivery while maintaining a safe and organized work environment.

Overview

27
27
years of professional experience

Work History

Detail Specialist

Camping World
03.2018 - Current
  • Applied protective treatments on upholstery, leather, and vinyl for long-lasting results.
  • Increased customer satisfaction by providing high-quality, timely detailing services.
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Organized vehicle and equipment storage spaces, removing trash and wiping down surfaces.
  • Used specialized cleaning products to remove stains from interior and exterior surfaces.
  • Painted engine components and related parts by using spray gun or aerosol can and masking material.
  • Collaborated with team members to streamline processes for improved efficiency.
  • Trained new hires on company procedures and best practices for effective detailing workmanship.
  • Assisted in inventory management by tracking product usage and replenishing supplies as needed.

Manager

Citgo Gas Station
04.1999 - 01.2018
  • Supervised daily operations, ensuring compliance with safety and service standards.
  • Trained and mentored staff, enhancing team performance and customer service levels.
  • Implemented inventory management systems, reducing waste and improving stock accuracy.
  • Developed staff schedules, optimizing labor efficiency and meeting operational demands.
  • Conducted regular audits of financial transactions, ensuring accuracy and accountability.
  • Collaborated with vendors to negotiate favorable terms and improve supply chain effectiveness.
  • Accomplished multiple tasks within established timeframes.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Streamlined accounting processes, enhancing accuracy and reducing discrepancies in financial reporting.
  • Managed month-end close process, ensuring timely completion of financial statements and variance analysis.
  • Improved cash flow management by implementing more effective accounts receivable collection strategies.
  • Managed banking reconciliations and monthly balance sheet statements.
  • Managed journal entries, collection efforts, reconciliations, and payroll processing.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.

Education

High School Diploma -

Ithaca High School
Ithaca, MI
06.1984

Skills

  • Detail-oriented mindset
  • Verbal communication
  • Deadline oriented
  • Creative solutions
  • Accuracy and precision
  • Problem-solving
  • Attention to detail
  • Multitasking and organization
  • Safe cleaning with chemicals
  • Willingness to learn
  • Honest and dependable
  • Reliable and responsible
  • Detail-oriented

Timeline

Detail Specialist

Camping World
03.2018 - Current

Manager

Citgo Gas Station
04.1999 - 01.2018

High School Diploma -

Ithaca High School
Pam Schwartz