Pam Schwartz
Houghton Lake,MI
Summary
Dynamic Detail Specialist with a proven track record at Camping World, enhancing customer satisfaction through meticulous detailing and innovative cleaning solutions. Recognized for accuracy and precision, I effectively trained new hires and streamlined processes, ensuring high-quality service delivery while maintaining a safe and organized work environment.
Overview
27
27
years of professional experience
Work History
Detail Specialist
Camping World
03.2018 - Current
- Applied protective treatments on upholstery, leather, and vinyl for long-lasting results.
- Increased customer satisfaction by providing high-quality, timely detailing services.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Organized vehicle and equipment storage spaces, removing trash and wiping down surfaces.
- Used specialized cleaning products to remove stains from interior and exterior surfaces.
- Painted engine components and related parts by using spray gun or aerosol can and masking material.
- Collaborated with team members to streamline processes for improved efficiency.
- Trained new hires on company procedures and best practices for effective detailing workmanship.
- Assisted in inventory management by tracking product usage and replenishing supplies as needed.
Manager
Citgo Gas Station
04.1999 - 01.2018
- Supervised daily operations, ensuring compliance with safety and service standards.
- Trained and mentored staff, enhancing team performance and customer service levels.
- Implemented inventory management systems, reducing waste and improving stock accuracy.
- Developed staff schedules, optimizing labor efficiency and meeting operational demands.
- Conducted regular audits of financial transactions, ensuring accuracy and accountability.
- Collaborated with vendors to negotiate favorable terms and improve supply chain effectiveness.
- Accomplished multiple tasks within established timeframes.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Streamlined accounting processes, enhancing accuracy and reducing discrepancies in financial reporting.
- Managed month-end close process, ensuring timely completion of financial statements and variance analysis.
- Improved cash flow management by implementing more effective accounts receivable collection strategies.
- Managed banking reconciliations and monthly balance sheet statements.
- Managed journal entries, collection efforts, reconciliations, and payroll processing.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
Education
High School Diploma -
Ithaca High School
Ithaca, MI06.1984
Skills
- Detail-oriented mindset
- Verbal communication
- Deadline oriented
- Creative solutions
- Accuracy and precision
- Problem-solving
- Attention to detail
- Multitasking and organization
- Safe cleaning with chemicals
- Willingness to learn
- Honest and dependable
- Reliable and responsible
- Detail-oriented
Timeline
Detail Specialist
Camping World
03.2018 - Current
Manager
Citgo Gas Station
04.1999 - 01.2018
High School Diploma -
Ithaca High School