Pam Souder
Sheboygan
Summary
Results-driven Center Supervisor with a focus on team management, employee engagement, and safety protocols. Proven ability to implement process improvements that enhance operational efficiency and foster a positive work environment.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Center Supervisor
Takeda Pharmaceuticals DBA BioLife Plasma Services
09.2016 - Current
- Supervised daily operations to ensure compliance with safety and quality standards.
- Implemented process improvements that enhanced operational efficiency and donor experience.
- Managed inventory control systems to ensure accurate tracking of supplies and equipment.
- Assisted in the hiring process by conducting interviews, reviewing resumes, and selecting top candidates for open positions within the center.
- Improved employee morale and engagement by developing team-building activities and encouraging open communication among staff members.
- Fostered a positive work environment through effective leadership skills and clear communication with employees.
Educational Assistant
Sheboygan Area School District
06.2014 - 09.2016
- Supported classroom activities, enhancing student engagement and learning outcomes.
- Collaborated with staff to create inclusive environments fostering student growth.
- Developed and maintained educational materials aligning with curriculum standards.
- Monitored student progress, providing feedback to educators for tailored instruction.
- Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
- Supported students with special needs by adapting lessons and providing necessary accommodations in collaboration with special education staff.
- Encouraged social-emotional growth among students by modeling appropriate behavior and guiding conversations around self-awareness, empathy, and responsible decision making.
Rescue Boat Pilot
Ozaukee County Sheriff's Department
03.2001 - 09.2016
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Participated in regular training sessions including first aid, fire-fighting, and water rescue techniques to maintain up-to-date skills and knowledge.
- Participated in specialized training programs such as hazardous materials handling or water rescue courses to expand skill sets.
- Participated in search and rescue operations as needed, utilizing specialized skills such as tracking, rope work, or swift water rescue techniques.
Education
Associate of Science - Criminal Justice
Lakeshore Technical College
Cleveland, WI05-2014
Skills
- Workplace safety
- Team management
- Recruitment and hiring
- Employee retention
- Employee engagement
- Customer service
- Attention to detail
- Decision-making
- Training and mentoring
- Team building
- Safety protocols
- Employee motivation
- Conflict resolution
- Documentation and reporting
- Workflow management
- Employee development
- Performance management
Certification
BLS Certified through American Heart Association
HazMat Training
FEMA IS-00700 National Incident Management
FEMA IS-00800 National Responce Plan
FEMA IS-00200 Single Resources and Initial Action Incidents
FEMA IS-00100.LEb Intro to the Incident Command System
Timeline
Center Supervisor
Takeda Pharmaceuticals DBA BioLife Plasma Services
09.2016 - Current
Educational Assistant
Sheboygan Area School District
06.2014 - 09.2016
Rescue Boat Pilot
Ozaukee County Sheriff's Department
03.2001 - 09.2016
Associate of Science - Criminal Justice
Lakeshore Technical College