Pam Stout
Milton,GA
Summary
ACCOMPLISHED CLINICAL IT SOLUTION CONSULTANT Experienced clinical informatics specialist with a proven track record of driving successful sales initiatives and delivering high-impact healthcare IT implementations on time and within budget. Ambitious and results-driven with broad based expertise in leading initiatives focused on using technology to improve business effectiveness and performance management in healthcare. Proven record of working with colleagues to ensure the success of large-scale, high visibility healthcare IT sales. Well versed in applying a consultative approach to gain insight into the requirements of healthcare organizations; expertise in sales presentations, C-level relationship management, and product demonstrations that highlight the benefits of each solution. A history of success in business development, using experience as an end user and clinician to communicate the real-world practical benefits of Healthcare IT solutions to key stakeholders and influencers.
Overview
22
22
years of professional experience
Work History
Clinical Informaticist, Growth Strategist
Innovaccer
San Francisco, CA
01.2021 - Current
- Clinical Informaticist and Growth Strategist at Innovaccer, driving revenue growth and clinical transformation by leveraging integrated Data Activation Platform and application suite of products.
- Increased sales by 20% while conducting over 130 demonstrations and presentations in 10 months.
- As clinical informatics subject matter expert, provides strategic guidance to product development based on customer feedback and drives new solution development
- Leads clinical discovery, solution demonstrations, and sales presentations to C-level and clinical executives
- Serves as liaison between clinical informatics, product design, development, innovation, and sales leadership, providing feedback on solution design, market insights, industry trends and partnership opportunities.
Operating Room Scrub Nurse and Circulating Nurse
Piedmont Hospital
Atlanta, GA
12.2019 - 04.2021
- Specializes in care of cardiovascular patients before, during and following surgical procedures.
- Participates in sedation of patients and assists physicians during procedure by administering medications, monitoring vital signs and applying dressings.
- Coordinates entire operating room with respect to sterility, cleanliness and availability of functioning equipment and supplies, as well as provides critical quality control to ensure patient's safety.
- Responsible for scrubbing and circulating all cardiac surgery cases.
Senior Clinical Consultant
Change Healthcare
Newton, MA
10.2018 - 12.2019
- Clinical and business domain expert for client solution value and retention in InterQual Decision Support business.
- Work with sales, account management and SME to develop and execute client specific strategies across Decision Support client base to improve overall denials by over 25%.
- Create value through consultative delivery of advisory services to over 40 assigned accounts.
- Assess areas of risk and define strategies to mitigate as well as assess for additional upsell opportunities and demonstrating InterQual suite of products.
- Lead development of executive relationships in both payers and providers acting as thought leader and trusted advisor.
- Plan, design and deliver executive level presentations and deliverables.
Nurse Executive
Orion Health
Scottdale, AZ
10.2014 - 05.2018
- Performs critical role driving revenue for this global company that delivers and sells healthcare software solutions, with focus on securing agreements for Healthier Populations application with accounts in Health Information Exchange, Payer, Provider, Public Health, and Medicaid space.
- Leverages experience as end user of software to communicate value proposition of solution suite to prospects and clients.
- Outstanding results, contributing to increase of nearly $100MM in annual revenue while positioning company as industry leader by authoring and contributing to white papers, blogs, and other published content relating to population health management.
- Established as invaluable clinical resource for Orion, providing guidance and direction to product development discussions with respect to solutions requirements, functions, and enhancements; provides clinical input and perspective to development of proposals that result in new business.
- Coordinates and leads product demonstrations and sales presentations to audiences at industry trade shows that have included HIMSS, NAACOS, and BlueCross BlueShield Summit.
- Manages company's participation at HIMSS trade show working with CEO and product managers developing new solutions to showcase in addition to enabling sales leaders.
- Strengthens overall effectiveness of sales force through training at Orion Health Academy, product demonstrations, and development of library of collateral that includes sales sheets, presentations, use cases, and proprietary internal documentation.
- Orchestrates presentations to C-level and clinical executives to showcase alignment between company's software solutions and unique needs of prospects.
- Product development, design, and enhancement of product with New Zealand engineers and product owners.
Executive Advisor
Care Logistics
Alpharetta, GA
05.2012 - 10.2014
- Served as subject matter expert and trusted advisor to clients of this provide of healthcare logistics software, executive dashboards, analytics, and physician rounding applications, providing guidance in use of company's portfolio of solutions to gain insight into customer performance gaps and increase revenue by over 30%.
- Led product demonstrations at Vision Center, highlighting capabilities of each Care Logistics software module.
- Innovated formal customer satisfaction program, coupled with bi-monthly follow-up calls and post Go Live assessments, to secure substantial gains in application adoption, customer success, and ROI. Overall improvement of 3 facilities over 2 years increased adoption by 30% and ROI by 35%.
- Leveraged consultative approach to gain insight into requirements and challenges facing prospective clients, leading to recommendation and sale of solutions aligned with needs of each account.
- Success stories included implementation of Care Coordination initiative at multi-facility health system which sparked $11.6MM annual return, CMI-adjusted reduction in length of stay from 3.19 to 2.52 days, and reduction in readmission rate from 11.9% to 10.9%.
- Designed real-time dashboard and workforce management applications with engineering and design teams.
Nurse Executive
McKesson Corporation, McKesson Provider Technology
San Francisco, CA
10.2003 - 05.2012
- Worked with clients of this provider of health information technology to identify IT gaps and demonstrate potential benefits of McKesson solutions to C-level executives within prospect companies, securing buy-in and consensus from business and clinical leaders.
- Overall Increased revenues from $87.0 billion to $108.7 billion compound annual growth rate of 5.7%.
- Directed HITECH stimulus readiness assessments to build forecasts of incentives and penalties relating to client compliance with Meaningful Use requirements.
- Worked with product design team to complete workflow and suite of products for Paragon.
Senior Consultant
Cap Gemini Ernst & Young
Atlanta, GA
05.2001 - 10.2003
- Senior Implementation Consultant leading major academic multi-facility implementation of Cerner Millennium.
- Accountable for ensuring successful project delivery in concert with delivery executive, including driving completion of services and deliverables, meeting or exceeding clients’ expectations of speed, quality, and budget.
- Collaborate with team and clients to define long-term vision, goals, and strategies.
- Demonstrate strong consulting and advisory skillset including analytical capabilities, ability to synthesize content and translate it into sound recommendations and deliverables.
- Managed monetary transactions with perfect accuracy, which elevated customer satisfaction ratings
Skills
- Pre-Sales and Solution Consulting: Ability to navigate complex sales cycles & stakeholder relationships as well as exceptional demonstration and presentation skills
- Needs Assessment and Solution Design: Proficiency in conducting needs assessment and analyzing customer requirements to develop appropriate solutions
- Problem Solving: Strong analytical and problem-solving skills; demonstrated ability to identify and solve complex problems in fast-paced environment
- Communication: Excellent verbal and written communication skills, including ability to articulate complex ideas in clear and concise manner
- Teamwork: Collaborative mindset and works effectively with cross-functional teams
- Industry Knowledge: Deep knowledge of industry trends, as well as understanding of competitive landscape
Education & Accreditation
Master of Healthcare Administration , University of St. Francis
Bachelor of Science Degree in Nursing , University of Florida
Six Sigma Black Belt , Institute of Industrial Engineers
Board Certified Nursing Informatics , American Nurses Credentialing Center
Certified Nurse in Operating Room (CNOR) , Competency and Credentialing Institute
Registered Nurse , Georgia Board of Nursing
Timeline
Clinical Informaticist, Growth Strategist
Innovaccer
01.2021 - Current
Operating Room Scrub Nurse and Circulating Nurse
Piedmont Hospital
12.2019 - 04.2021
Senior Clinical Consultant
Change Healthcare
10.2018 - 12.2019
Nurse Executive
Orion Health
10.2014 - 05.2018
Executive Advisor
Care Logistics
05.2012 - 10.2014
Nurse Executive
McKesson Corporation, McKesson Provider Technology
10.2003 - 05.2012
Senior Consultant
Cap Gemini Ernst & Young
05.2001 - 10.2003