Pam Sykes
Tampa,FL
Summary
Dynamic and charismatic hospitality professional with extensive experience in delivering exceptional service as a Premium Bartender in luxury suites and exclusive events. Proven ability to craft elevated guest experiences while expertly managing high-volume service and maintaining impeccable standards in fast-paced, high-profile environments. Committed to enhancing customer satisfaction through innovative mixology and keen attention to detail, ensuring every interaction leaves a lasting impression. Prepared to contribute passion and expertise to a team dedicated to excellence in hospitality.
Overview
23
23
years of professional experience
Work History
Hospitality Bartender
Self-Employed
05.2015 - Current
- Contracted for private and VIP events across Tampa and surrounding areas
- Delivered exceptional bar service with custom cocktail menus and guest engagement
- Managed full event setup and breakdown, ensuring seamless execution
- Adapted to diverse client needs with professionalism and discretion
- Private Events
Food & Beverage Manager
Baby Grand Piano Bar
07.2009 - 05.2013
- Managed 15+ staff in a high-end lounge setting
- Oversaw food and beverage sales, cash handling, and credit transactions
- Performed bartending duties during peak hours and special events
- Led opening/closing procedures and staff scheduling
Bartender
Queen City
03.2011 - 06.2012
- Operated Burg pouring system for efficient service
- Managed daily inventory, restocking, and product rotation
- Handled large cash volumes and credit card transactions
- Maintained high standards of cleanliness and guest satisfaction
Head Bartender
Veronica Enterprises (Body Tap, Whispers)
05.2005 - 05.2010
- Delivered top-tier customer service in a dynamic nightlife environment
- Promoted events and specials via social media platforms
- Trained new bartenders and managed inventory displays
- Executed opening/closing duties and reconciled daily sales
Bartender
Pin-Ups
01.2003 - 01.2005
- Provided consistent bar service and food sales
- Conducted daily inventory and maintained bar presentation
- Managed cash register and end-of-day reconciliation
Education
BBA - Entrepreneurship
Strayer University
Tampa, FL01-2019
Skills
- POS Systems: Hot Sauce, Restaurant Manager, Harbor Point
- VIP Suite Service & Guest Relations
- Event Setup & Breakdown Logistics
- Inventory Management & Staff Training
- Cash Handling & Credit Transactions
- Social Media Promotion & Marketing
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Engaging personality
- Responsible alcohol service
- Payment processing
- Handling difficult customers
- Hospitality service expertise
- Service-oriented mindset
- Professional appearance
- Alcohol awareness
- Food service
- Salesmanship
- Inventory
- Classic cocktails
- Staff management
- Bar service preparation
- Bar operations management
- Safe serving practices
- Anticipating guest needs
- Cash and credit transactions
Timeline
Hospitality Bartender
Self-Employed
05.2015 - Current
Bartender
Queen City
03.2011 - 06.2012
Food & Beverage Manager
Baby Grand Piano Bar
07.2009 - 05.2013
Head Bartender
Veronica Enterprises (Body Tap, Whispers)
05.2005 - 05.2010
Bartender
Pin-Ups
01.2003 - 01.2005
BBA - Entrepreneurship
Strayer University
Highlights
- ABC Bartending School – Certificate Received (Sep 2004)
- 10+ years of experience in private and high-profile hospitality settings
- Proven leadership in managing staff and operations
- Skilled in adapting service to meet elite guest expectations
- Strong foundation in compliance, safety, and presentation