Pam Tangye

• Managed patient check-in processes, ensuring accurate data entry and compliance with privacy regulations.
• Assisted patients in completing registration forms, enhancing overall experience and satisfaction.
• Coordinated with healthcare providers to confirm appointment details and address patient inquiries promptly.
• Managed high-stress situations calmly and professionally while prioritizing multiple competing demands during peak hours or emergency situations.
• Collected and processed co-payments and out-of-pocket charges.
• Ensured patient privacy and confidentiality, adhering to HIPAA regulations in handling sensitive personal information.

Oversaw daily production operations, ensuring adherence to safety protocols and quality standards.

• Trained and mentored team members on equipment usage and best practices.
• Managed a team of production workers, ensuring timely completion of tasks and adherence to safety protocols.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Supervised daily operations to ensure efficient food service delivery and adherence to safety standards.
• Implemented quality assurance protocols to maintain high standards in food safety and hygiene.
• Resolved customer complaints promptly, enhancing overall guest satisfaction and service experience.
• Addressed and resolved customer service issues to establish trust and increase satisfaction.