Pam Willingham
Human Resources Manager
Rainsville,AL
Summary
Experienced Human Resources professional with over 25 years of expertise in driving cultural change within the organization and partnering as a strategic business partner to directors and managers in a global organization with recruitment and staff development. Talented in bridging gaps between labor forces and management to achieve objectives. Driven and decisive with passion for building and retaining highly effective teams.
Overview
14
14
years of professional experience
Work History
Human Resources Manager
HTPG/Rheem
Scottsboro, AL
11.2021 - Current
- Implemented performance reviews and motivational strategies to elevate HR team results
- Implemented succession plan for sales and management levels
- Second chair to represent Company in Union Negotiations
- Conduct employee/union 3rd step grievances
- Manage 3 direct reports and dotted line to Training Manager and EHS Manager
- Partnered with Global Rheem companies to development a robust onboarding experience and talent development incentive
- Partnered with other Rheem divisions to develop and implement talent development and succession planning around the organization
- Motivated employees through special events and incentive programs.
- Processed employee claims involving performance issues and harassment.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Directed job fairs to bring in local talent for long term and seasonal positions.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Facilitated communication and coordination between employees and management to keep parties informed.
- Instructed senior leaders on appropriate employee corrective steps.
Human Resource Business Partner
HTPG/Rheem
Scottsboro, AL
04.2018 - 11.2021
- Collaborated with leadership to assess and improve policies across board.
- Resolved understaffing issues, disputes, employee terminations and disciplinary procedures.
- Managed full cycle of recruiting, hiring and onboarding new employees.
- Engaged employees and conducted exit interviews to gain complete sense of satisfaction and areas in need of improvement.
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
- Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances and other sensitive issues and prepared position statements for EEOC.
- Integrated talent management process to include detailed analysis of potential talent gaps and development of career plans to identify and retain current talent and attract outside talent to business.
- Promoted and enabled necessary changes to align operations with strategic plans.
- Developed and delivered special events for company employees.
- Analyzed and modified compensation and benefits policies to establish competitive programs and comply with legal requirements.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding training.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Served as representative in various civic and community functions to further enhance company image and develop additional business.
Human Resources Coordinator
Rainsville Technology Inc
Rainsville, AL
03.2011 - 04.2018
- Supported HR functions with emphasis on record keeping, data entry and general HR tasks.
- Maintained human resources information system and kept employee files up to date and accurate.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
- Reviewed human resources paperwork for accuracy and completeness.
- Supported human resources staff with new hire orientations and monthly departmental meetings.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Counseled managers and employees regarding company policies, procedures and workplace issues.
- Coordinated company training and compiled training reports and communication to support compliance with corporate requirements.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Directed job fairs to bring in local talent for long term and seasonal positions.
- Conducted background checks on candidates by obtaining information from law enforcement officials, previous employers and references.
- Partnered with TPS improvement as a Automotive Honda supplier
Human Resources Generalist & Recruiter
BE&K
Birmingham, AL
04.2008 - 01.2011
- Recruiter and Project HR manager for Fortune 500 Company at Nuclear and Paper Facilites
- Developed and enforced company policy and procedures relating to human resources activity.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
- Conducted career fairs, screened resumes and interviewed applicants to build candidate pipelines and enhance company culture.
- Facilitated criminal background check process for new hires.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
- Implemented and supervised orientation procedures for new hires.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Liaised with HR and payroll to coordinate and manage employee leaves of absence.
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Improved quality of hiring decisions by working with hiring managers on new comprehensive employment selection processes.
Education
Masters of Science Degree - Management
Faulkner University
Bachelor Degree - Human Resources Management
Skills
Microsoft Word/ Excel/Outlookundefined
Timeline
Human Resources Manager
HTPG/Rheem
11.2021 - Current
Human Resource Business Partner
HTPG/Rheem
04.2018 - 11.2021
Human Resources Coordinator
Rainsville Technology Inc
03.2011 - 04.2018
Human Resources Generalist & Recruiter
BE&K
04.2008 - 01.2011
Masters of Science Degree - Management
Faulkner University
Bachelor Degree - Human Resources Management
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