Amairani Perez
Dallas,TX
Overview
10
10
years of professional experience
Work History
CEO
A&A steel LLC
02.2022 - Current
- Optimized supply chain to reduce materials costs and improve distribution.
- Recruited, trained, mentored, and managed employees at all levels within the organization.
- Signed and approved budgets for new funding and program initiatives.
- Created and maintained relationships with key stakeholders, including customers, suppliers, government agencies, and other industry partners.
- Managed executive team members to ensure successful execution of projects in a timely manner.
- Improved profitability by accurately maintaining P&L to meet prime fiscal responsibility.
- Analyzed market trends and customer data to inform decision-making processes.
- Assessed financial performance of the organization on a regular basis and identified areas for improvement.
- Established policies and procedures that promoted an ethical work environment.
- Overseen the daily operations of the organization and ensured compliance with applicable laws and regulations.
- Negotiated contracts with vendors to secure competitive pricing for goods or services.
- Oversaw corrective action plans to remedy structural, organizational and departmental issues.
- Executed on-time, under-budget project management to adhere to project road map.
- Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Achieved cost-savings by developing functional solutions to problems.
Patient Access Representative
Planned Parenthood of greater Texas
Dallas, TX
04.2023 - 06.2024
- Applied HIPAA privacy and security regulations while handling patient information.
- Verified demographics and insurance information to register patients in computer system.
- Organized and maintained records by updating and obtaining both personal and financial information from patients.
- Communicated financial obligations to patients and collected fees at time of service.
- Processed patient responsibility estimate determined by insurance at pre-registration.
- Kept patient appointments on schedule by notifying providers of patients' arrival and reviewing service delivery compared to schedule.
- Verified patients' insurance and payment methods during admissions or check-in processes.
- Explained policies, procedures and services to patients.
- Instructed patients on policies and required actions for different types of appointments and procedures.
- Counselled patients on potential financial liabilities and payment requirements.
- Screened patients for eligibility for state, local and federal assistance programs.
Patient Coordinator
Providence Personal Assistance Services
08.2018 - 12.2022
- Responsible for all areas of Operations; human resources, intakes, clients, caregivers, scheduling
- Answers the telephone and performs Intakes
- Initiates the hiring process for caregivers including processing applications, background screening, testing, interviewing, and reference validation
- Orients caregivers and maintains current caregiver files in accordance with policies and procedures
- Records employee information such as personnel data, compensation, benefits, tax data, attendance, performance reviews, evaluations, and termination date and reason
- Enters, maintains, and corrects client, employee, payroll, billing and related accounting data into the computer
- Orders and maintains office supplies, forms and equipment.
- Communicated with patients with compassion while keeping medical information private.
- Explained policies, procedures and services to patients.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Maintained records management system to process personnel information and produce reports.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Documented patient status and reported changes in care needs.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Maintained records of patient care, progress or problems to report and discuss observations.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Recognized emergency situations and implemented appropriate procedures.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Maintained up-to-date case records with case activity status.
- Assisted individuals with eligibility for available benefits.
- Advocated for clients by obtaining information regarding treatment options and clinical status.
Subway Manager
SUBWAY®Restaurants
Dallas , Texas
01.2015 - 07.2018
- Completed opening, closing and shift change tasks by following company guidelines.
- Kept customer and food preparation areas clean and well-organized.
- Used POS system and cash register to receive payments by cash, check, credit card and voucher.
- Operated cash register to accept cash or credit card payment and issue receipt for transaction.
- Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications.
- Sanitized food storage and preparation areas to comply with food health and safety requirements.
- Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
- Prepared sandwiches and salads using quality ingredients and tailored to customer requests.
- Delivered superior customer service focused on quality and meeting customer needs.
- Communicated with customer to provide menu offering details and assist with decision-making.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Organized food preparation stations and regularly replenished supplies.
- Stored food properly to prevent spoilage, cross-contamination and illnesses.
- Trained sandwich artists to apply attention to detail and commitment to quality.
- Answered guest questions, delivering most accurate and updated information available.
- Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
- Informed customers of regular deals or monthly specials to upsell orders.
- Verified orders and bagged items for easy transport.
- Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
Education
Associate - Social work , East
Eastfield College
Mesquite, TX11.2023
Skills
- Leadership and Teamwork
- Problem Solving
- Ability to Work in a Team
- Ability to Multitask
- Time Management
- Microsoft Excel
- Fast Learner
- Leadership Skills
- Leadership
- Computer Skills
- Effective Time Management
- Ability to Work Under
- Pressure
- Trustworthy,
- Microsoft Word, Excel, Publisher, and Quick-books, Strong Analytical
- Thinking, and Planning, Superior Communication, Accounting
- Help with personal hygiene and care
- Assisting with meals and nutrition
- Home maintenance and basic housekeeping
- Reporting and monitoring
- Acute, Long-Term, Rehabilitative Care
- Patient Needs Assessment and Referral
- Schedule Coordination
- Bilingual Spanish and English
- Punctual and Hardworking
- Compassionate Client Care
- Care Plan Management
References
AmairaniReferences Lisbeth Flores from Axel healthcare INC 682-360-2132
Eugune Johnson (817)999-3839
Languages
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Patient Access Representative
Planned Parenthood of greater Texas
04.2023 - 06.2024
CEO
A&A steel LLC
02.2022 - Current
Patient Coordinator
Providence Personal Assistance Services
08.2018 - 12.2022
Subway Manager
SUBWAY®Restaurants
01.2015 - 07.2018
Associate - Social work , East
Eastfield College