Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pamala Huntley

Seattle

Summary

Dynamic and dedicated professional with extensive experience in customer service at Waffle House. Proven ability to excel in high-pressure environments while maintaining cleanliness and order accuracy. Strong multitasking skills and effective complaint resolution contribute to exceptional guest experiences. Committed to safe food handling and fostering customer loyalty through attentive service.

Professional in customer service with track record of delivering high standards of hospitality in busy restaurant settings. Consistently maintained welcoming atmosphere and effectively managed tables to ensure smooth operations. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2025
2025
years of professional experience

Work History

Waitress

Waffel House
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Delivery Driver

Dominos
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
  • Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Reconciled receipt totals, cash and credit payments to address shortages.
  • Accurately operated cash register to process customer payments.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
  • Greeted customers at counter to fulfill requests and answer questions. Delivered fresh,hot food folded boxes,took orders, prep toppings.

Housekeeper

Lumen Field
07.2021 - 10.2024
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
  • Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Deli Associate

QFC
06.2021 - 09.2021
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Prepared high-quality sandwiches, salads, and other deli products for customers, resulting in repeat business.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Handled customer complaints professionally and efficiently, resolving issues to the satisfaction of both the customer and management.

Front Counter

Burger King
10.2020 - 05.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Cook/Cashier

Checkers Rally's
06.2020 - 02.2021
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Deli Associate

Randals
2017 - 2019
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
  • Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Prepared high-quality sandwiches, salads, and other deli products for customers, resulting in repeat business.
  • Ensured timely replenishment of supplies during peak hours, minimizing potential disruptions to customer service levels.
  • Demonstrated strong multitasking abilities while managing multiple orders simultaneously without sacrificing quality or accuracy.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Supported store operations by adhering to proper food handling procedures and sanitation guidelines at all times.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Handled customer complaints professionally and efficiently, resolving issues to the satisfaction of both the customer and management.
  • Contributed to positive customer experiences by promptly addressing concerns and providing knowledgeable product recommendations.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Provided support during busy periods by quickly stepping into different roles within the deli department as needed.
  • Enhanced customer satisfaction by providing exceptional service and accurately fulfilling deli orders.
  • Developed strong rapport with regular customers, fostering loyalty through personalized service and attention to detail.
  • Assisted with maintaining an appealing deli display, showcasing fresh products and enticing customers to make a purchase.
  • Participated in ongoing training initiatives, staying up-to-date on relevant industry knowledge and best practices within the deli department.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Assisted in inventory management, reducing waste by rotating stock appropriately and monitoring expiration dates.
  • Helped maintain appropriate inventory levels by assisting with ordering processes as needed.
  • Increased deli sales through the effective promotion of featured items and specials.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Streamlined order processing by efficiently utilizing point-of-sale systems and effectively communicating with kitchen staff.

Deli Associate

Kroger
2015 - 2017
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
  • Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Education

GED -

Lakewood Community College
Lakewood, WA

Special Education

Houston Community College
Houston, TX
07.2028

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Cleanliness
  • Order taking
  • Attention to detail
  • Cash handling
  • Decision-making
  • Safe food handling
  • Hospitality service expertise
  • Handling complaints
  • Menu recommendations
  • Payment processing
  • Memory retention
  • Complex Problem-solving
  • Order accuracy
  • Accurate money handling
  • Complaint resolution
  • Active listening
  • Menu memorization
  • Time management
  • Food station setup
  • Food and beverage pairings
  • Item promotion
  • Order delivery practices
  • Food production

Timeline

Housekeeper

Lumen Field
07.2021 - 10.2024

Deli Associate

QFC
06.2021 - 09.2021

Front Counter

Burger King
10.2020 - 05.2021

Cook/Cashier

Checkers Rally's
06.2020 - 02.2021

Waitress

Waffel House

Delivery Driver

Dominos

Deli Associate

Randals
2017 - 2019

Deli Associate

Kroger
2015 - 2017

GED -

Lakewood Community College

Special Education

Houston Community College

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Pamala Huntley