Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Pamala Lavornia

Pamala Lavornia

LINCOLN CITY,OR

Summary

Dynamic food service professional with a strong work ethic and exceptional multitasking abilities, honed at McGrath's Fish House. Proven track record in enhancing customer satisfaction and maintaining high food safety standards. Skilled in efficient food preparation and fostering positive team dynamics, contributing to a thriving dining environment.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Food Service Worker

Pier 101 RESTURANT
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Developed and maintained positive relationships with customers to enhance service.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Delivered exceptional service by promptly addressing customer concerns and special requests.
  • Learned other teammates' work tasks to train as backup.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
  • Assisted in inventory management, ordering supplies, and minimizing food spoilage.
  • Participated in regular trainings to stay current on industry best practices and trends.
  • Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
  • Contributed to menu development, incorporating seasonal ingredients and customer feedback.
  • Ensured compliance with health and safety regulations by conducting regular kitchen inspections.
  • Fostered positive dining atmosphere by offering exceptional customer service.
  • Managed inventory levels to prevent shortages and reduce waste.
  • Conducted daily equipment checks to ensure operational efficiency.
  • Enhanced customer loyalty, remembering regulars' names and orders.
  • Trained new staff on proper food handling and customer service techniques for better onboarding.
  • Collaborated with kitchen staff to plan and execute special events without hitches.
  • Improved team morale by organizing regular staff meetings and feedback sessions.
  • Enhanced team efficiency with streamlined food preparation processes.
  • Improved dining experience by maintaining clean and organized eating area.
  • Increased repeat business with high standards of food quality and service.
  • Prepared variety of menu items following specific recipes to ensure customer satisfaction.
  • Optimized food presentation to enhance customer dining experience.
  • Implemented waste reduction strategies, contributing to cost savings.
  • Reduced food preparation times by organizing workstations effectively.
  • Maintained accurate records of food temperatures to ensure safety standards were met.
  • Assisted in menu development to cater to wider variety of dietary preferences.
  • Boosted customer satisfaction, promptly addressing and resolving complaints.
  • Streamlined checkout process, reducing wait times for customers.
  • Cleaned and organized kitchen, dining and service areas.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Monitored food quality and freshness throughout day.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Processed customer payments and balanced cash drawers.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Adjusted food preparation methods in accordance with customer requests.
  • Utilized POS system to receive and process food and beverage orders.
  • Portioned and wrapped food to place directly on plates for service to patrons.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
  • Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
  • Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
  • Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
  • Observed diners to respond to additional requests and determine when meal completed.

Gm

Mcgraths Fish House
11.2017 - 07.2025
  • Established solid partnerships with clients, vendors, and partners to promote long-term success.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Developed and maintained positive relationships with customers to enhance service.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Delivered exceptional service by promptly addressing customer concerns and special requests.
  • Learned other teammates' work tasks to train as backup.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
  • Assisted in inventory management, ordering supplies, and minimizing food spoilage.
  • Participated in regular trainings to stay current on industry best practices and trends.
  • Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
  • Contributed to menu development, incorporating seasonal ingredients and customer feedback.
  • Managed inventory levels to prevent shortages and reduce waste.
  • Enhanced customer loyalty, remembering regulars' names and orders.
  • Implemented waste reduction strategies, contributing to cost savings.
  • Collaborated with kitchen staff to plan and execute special events without hitches.
  • Optimized food presentation to enhance customer dining experience.
  • Maintained accurate records of food temperatures to ensure safety standards were met.
  • Enhanced team efficiency with streamlined food preparation processes.
  • Ensured compliance with health and safety regulations by conducting regular kitchen inspections.
  • Increased repeat business with high standards of food quality and service.
  • Improved dining experience by maintaining clean and organized eating area.
  • Fostered positive dining atmosphere by offering exceptional customer service.
  • Conducted daily equipment checks to ensure operational efficiency.
  • Trained new staff on proper food handling and customer service techniques for better onboarding.
  • Prepared variety of menu items following specific recipes to ensure customer satisfaction.
  • Reduced food preparation times by organizing workstations effectively.
  • Boosted customer satisfaction, promptly addressing and resolving complaints.
  • Cleaned and organized kitchen, dining and service areas.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Monitored food quality and freshness throughout day.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Processed customer payments and balanced cash drawers.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Adjusted food preparation methods in accordance with customer requests.
  • Utilized POS system to receive and process food and beverage orders.
  • Portioned and wrapped food to place directly on plates for service to patrons.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
  • Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
  • Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
  • Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
  • Observed diners to respond to additional requests and determine when meal completed.

Education

Certificate - Care Giver

Nursing School
Salem Oregon
07.1992

Skills

  • Quick learner
  • Positive attitude
  • Multitasking
  • Customer service
  • Strong work ethic
  • Cleaning and sanitation
  • Problem-solving
  • Strong communication skills
  • Attention to detail
  • Positive attitude and energy
  • Team oriented
  • Fast-paced environment
  • Flexible schedule
  • Working quickly
  • Productivity and efficiency
  • Working with diverse people
  • Safe food handling
  • Cash register operation
  • Food preparation
  • Food and safety standards
  • Interpersonal skills
  • Efficient food preparation
  • Order taking accuracy
  • Basic mathematics
  • Food assembly
  • Menu memorization
  • Quality control
  • Complex Problem-solving
  • Food storage practices
  • Professional appearance maintenance
  • Covid-19 safety protocols
  • Cross-functional teamwork
  • Inventory control
  • Sanitation standards compliance
  • Equipment maintenance
  • ServSafe
  • Staff training and development
  • Food storage
  • Patient relations
  • Patient care
  • Food quality assessment
  • Food waste reduction techniques
  • Food portioning control
  • Interpersonal relationship building
  • ServSafe certification
  • Grilling
  • Food presentation techniques
  • Customer feedback analysis
  • Food service sales techniques
  • Supply inventory management
  • Food production scheduling
  • Food service equipment maintenance
  • Table setting expertise
  • Recipe execution precision
  • Plating and presentation
  • Plates presentation
  • Plating and portion control
  • Food cost control strategies
  • Buffet setup and maintenance
  • Hot table management
  • Banquet service experience
  • Friendly and outgoing
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Verbal and written communication
  • Food safety
  • Equipment operation
  • Supply stocking
  • Conflict resolution
  • Inventory management
  • Basic math
  • Food pairing
  • Food rotation
  • Supply ordering
  • Portion control
  • Temperature control
  • Special dietary needs
  • Food and beverage pairing
  • Time management proficiency
  • Proper food temperatures
  • Food labeling
  • Work station setup
  • Cooking procedures
  • Waste and trash disposal
  • Order review
  • Knife use
  • Food tray assembly
  • Work station sanitation
  • Food allergy awareness
  • Soup preparation
  • Food handling standards

Certification

Olss service card food handlers card

Timeline

Gm

Mcgraths Fish House
11.2017 - 07.2025

Food Service Worker

Pier 101 RESTURANT

Certificate - Care Giver

Nursing School

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