Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Service work
Timeline
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Pamala Wheeler

Clinton,AR

Summary

Dynamic leader with extensive experience in operations management at Pizza Hut and Rose Acres Farms. Proven track record in training and coaching teams, enhancing efficiency, and resolving complex problems. Skilled in inventory control and time management, driving significant improvements in productivity and operational success.

Developed skills in fast-paced, high-stakes business environment, focusing on leadership and problem-solving. Adept at strategic planning and operational efficiency, transitioning into new field with fresh perspective. Ready to leverage experience to drive success and innovation in new role.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Office Manager

Miller Sanitation
07.2024 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Maintained accurate financial records by reconciling accounts payable.

General Manager

Pizza Hut
03.2022 - 06.2024
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with customers, vendors, and partners to ensure long-term success and loyalty.
  • Developed and implemented strategies to increase sales and profitability.

Plant Management

Rose Acres Farms
09.2018 - 02.2022
  • Collaborated with cross-functional teams to establish and implement best practices in plant management.
  • Supported plant management in conducting audits, inspections, and investigations related to environmental compliance, reporting findings accurately and proposing corrective actions when necessary.
  • Communicated with plant management on all safety, operational and maintenance needs to maintain performance levels and protect crew members.

Assistant Manager

Yonkers Department Stores
09.2017 - 07.2018
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Assistant Manager

Home Depot
06.2016 - 02.2017
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.

Assistant Manager

Home Depot
05.2013 - 06.2016

Manager

Dollar General
03.2004 - 11.2012
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.

Education

Basic - College Bound

Clinton High
Clinton, AR

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Efficient multi-tasker
  • Effective leader
  • Time management
  • Training and coaching
  • Inventory control

Accomplishments

    Top voted pizza restaurant 2024, Winterset IA

Certification

Fork lift

Reach truck

Electric pallet jack

Service work

March of Dimes

Habitat for Humanity

Disabled Veteran project

Boy Scout projects

Timeline

Office Manager

Miller Sanitation
07.2024 - Current

General Manager

Pizza Hut
03.2022 - 06.2024

Plant Management

Rose Acres Farms
09.2018 - 02.2022

Assistant Manager

Yonkers Department Stores
09.2017 - 07.2018

Assistant Manager

Home Depot
06.2016 - 02.2017

Assistant Manager

Home Depot
05.2013 - 06.2016

Manager

Dollar General
03.2004 - 11.2012

Basic - College Bound

Clinton High