Pamela A. Cusanelli

Conduct comprehensive independent testing and validation reviews in compliance with the Office of the Controller (OCC), Consumer Fraud Protection Bureau (CFPB), Federal Reserve, encompassing operational risk, regulatory compliance and fraud detection. Small reviews with 1,000 hours and larger reviews up to 2,500 to 3,000 hours.

• Assess risk and controls effectively, identifying and communicating deficiencies while providing actionable recommendations to management.
• Ensure the completeness and compliance of policies and procedures, proactively identifying areas for improvement and implementing necessary updates.
• Execute testing for integrated audits, Incremental Compliant Testing (ICT), Risk and Compliance Self-Assessment (RCSA) and various business processes, demonstrating versatility and adaptability.
• Prepare comprehensive findings reports and action plans, effectively communicating results to senior management and stakeholders, facilitating informed decision-making and continuous improvement initiatives.

• Led regulatory and compliance audits with a team of two to five auditors.
• Managed all facets of audit duties, including internal controls, risk assessments, compliance, entrance and exit conferences, key financials, and special projects for a fast-paced banking institution.
• Assess risk and controls effectively, communicating deficiencies and making recommendations to management.
• Review audits for appropriate regulations, compliance and internal controls of 10 to 40 controls. Perform comprehensive tests of controls, regulations, compliance protocols and fraud prevention measures for both standalone and integrated audits cons.
• Ensure policies and procedures are complete and in compliance with regulatory requirements.
• Undertake special projects as assigned, demonstrating a proactive and solution-oriented approach to addressing organizational challenges.
• Maintained professional knowledge by attending 20 hours of Continuing Education (compliance, regulatory and enterprise training) annually.

• Managed all facets of operational risk, including risk assessment, process reviews, implementation of internal controls, compliance reviews and recommendation of corporate policies adherence for a fast-paced line of business.
• Oversee and perform the roles of engagement manager and relationship manager for third-party vendors, participating in meetings/reviews with regulatory agencies to ensure compliance.
• Build out and conduct comprehensive business process reviews, effectively identifying business risks, investigating fraud and abuse, and performing tests for compliance and fraud.
• Apply critical, independent judgment to analyze business processes, identifying areas for improvement of internal controls and evaluating compliance with regulatory guidelines.

• Implemented risk-based auditing strategies, resulting in better identification of potential issues.
• Enhanced audit efficiency by streamlining processes and implementing new auditing software.
• Evaluated effectiveness of internal controls by testing key controls across various business units within the organization.
• Provided valuable insights to senior management on potential business risks identified during audits.
• Facilitated internal audits and prepared detailed reports on findings.
• Advised clients of Banking and Financial industry trends and emerging conflicts and presented solutions that enhanced client business goals.
• Developed comprehensive audit plans outlining scope, goals, timelines, and resource requirements for each project.
• Collaborated with management to develop actionable recommendations for improving internal controls and processes.
• Strengthened stakeholder relationships by presenting clear findings from completed audits along with suggested improvements.
• Developed and maintained productive relationships with clients to facilitate smooth audit processes and ensure compliance.

Performed Led regulatory and compliance audits with a team of two to three auditors.

• Managed all facets of audit duties, including internal controls, risk assessments, compliance, entrance and exit conferences, key financials, and special projects for a fast-paced Medicare Insurance intermediary institution.
• Managed all facets of audit duties, including internal controls, risk assessments, compliance, entrance and exit conferences, key financials, and special projects for a fast-paced banking institution.
• Assess risk and controls effectively, communicating deficiencies and making recommendations to management.
• Review audits for appropriate regulations, compliance and internal controls.
• Perform comprehensive tests of controls, regulations, compliance protocols and fraud prevention measures for both standalone and integrated audits.
• Ensure policies and procedures are complete and in compliance with regulatory requirements.
• Undertake special projects as assigned, demonstrating a proactive and solution-oriented approach to addressing organizational challenges.

• Estate Planning (Wills, Living Trusts, Probate)
• Legal research, preparation of court filings
• Prepare and inventory files for trial
• Assist at trial
• Confer with clients
• Responsible for daily operations of the office