Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Pamela Adams

Springdale,AR

Summary

Proven leader in healthcare management, adept at strategic planning and operations management, significantly enhancing patient care at Northwest Medical Center. Excelled in staff development and budget control, fostering a collaborative environment. Demonstrated expertise in verbal and written communication, ensuring efficient, high-quality service delivery. Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

44
44
years of professional experience
1
1
Certification

Work History

Emergency Room Director

Northwest Medical Center -
04.2006 - Current
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Assisted physicians during invasive procedures such as central line insertions or intubations, ensuring safe and accurate completion of tasks.
  • Streamlined emergency room operations by efficiently triaging patients according to the severity of their condition.
  • Facilitated clear communication with patients, families, and colleagues, fostering a positive environment in a fast-paced setting.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patients
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
  • Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
  • Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
  • Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
  • Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Clinical Nurse

First Care
08.1998 - 04.2006
  • Maintained strong working relationships with physicians and ancillary staff, fostering a collaborative approach to patient care delivery.
  • Responded to patient emergencies to provide prompt and correct intervention .
  • Educated patients and families to increase understanding of condition and best ways to manage.
  • Collaborated with interdisciplinary teams for optimal patient outcomes and efficient care coordination.

RN Floor Nurse

Washington Regional Medical Center
09.1980 - 09.1998
  • Utilized [Software] to document nursing assessments, treatments, medications and discharge instructions.
  • Provided effective patient education, ensuring understanding of medical conditions and treatment protocols for better selfmanagement.
  • Promoted a safe environment by consistently adhering to infection control policies and procedures.
  • Collaborated with healthcare team members to assess, implement and evaluate nursing care plans.
  • Communicated effectively with patients and family members to convey important instructions and discuss treatments.
  • Ensured accuracy in patient records by meticulously documenting assessments, interventions, and outcomes, ultimately contributing to better-informed decision making by healthcare providers.
  • Delivered treatments and direct nursing care according to physicians' orders in [Type] environment.
  • Examined and treated patients' injuries and pressure wounds to promote healing.
  • Established compassionate environment by providing psychological, emotional and spiritual support to patients and families.
  • Collaborated with interdisciplinary teams to develop optimal care plans, resulting in improved patient outcomes.
  • Maintained high standards of clinical excellence through regular participation in professional development opportunities and staying current with industry best practices.

Education

Associate of Science - Nursing

University of Arkansas, Fayetteville
Fayetteville, AR
05.1979

Skills

  • Strategic Planning
  • Verbal and written communication
  • People Management
  • Operations Management
  • Staff Management
  • Budget Control
  • Staff Development
  • Issues Resolution
  • Hiring and Retention
  • Charismatic Leader

Certification

  • TNCC Instructor
  • ACLS
  • PALS
  • NRP
  • BLS
  • NIHSS

Timeline

Emergency Room Director

Northwest Medical Center -
04.2006 - Current

Clinical Nurse

First Care
08.1998 - 04.2006

RN Floor Nurse

Washington Regional Medical Center
09.1980 - 09.1998

Associate of Science - Nursing

University of Arkansas, Fayetteville
Pamela Adams