Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

PAMELA ALBRIGHT

Zebulon,NC

Summary

Hardworking and reliable Manager with strong ability in Human Resources. Offering, a strong work ethic and exceptional interpersonal skills. Highly organized, proactive and quick to adept, with a team-oriented mentality.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Sam's Club
Wake Forest, NC
05.2023 - Current
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Maintained accurate records of all transactions, stock levels and employee performance metrics.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.
  • Managed employee relations issues including conflict resolution, grievances and complaints.
  • Facilitated onboarding sessions for new staff members to ensure successful integration into the organization.

Fresh Team Lead

Sam's Club
Wake Forest, NC
04.2017 - 05.2023
  • Conducted orientation sessions for new team members.
  • Conducted regular meetings with the team to review progress on assigned tasks.
  • Provided coaching, mentoring, and constructive feedback to employees as needed.
  • Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Delegated daily tasks to team members to optimize group productivity.

Education

High School Diploma -

Paul Laurence Dunbar High School
Baltimore, MD
06-1998

Skills

  • Stock management
  • Loss Prevention
  • Store Organization
  • Work Planning
  • Team Supervision
  • Documentation And Reporting
  • Problem-Solving
  • Conflict Resolution
  • People Management
  • Employee Counseling
  • Attention to Detail
  • Staff Management and Training
  • Payroll Management and Completion
  • Onboarding and Orientation

Certification

  • Currently preparing for the aPHR (Associate Professional in Human Resources)Certification Exam.

Timeline

Assistant Store Manager

Sam's Club
05.2023 - Current

Fresh Team Lead

Sam's Club
04.2017 - 05.2023

High School Diploma -

Paul Laurence Dunbar High School

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PAMELA ALBRIGHT