Pamela Aleman-Carballo
Los Angeles,CA
Summary
Bilingual, attentive healthcare professional with years of experience utilizing customer service and leadership skills as a medical assistant. Great at caring for patients and able to remain calm in stressful environments. Team player, excellent interpersonal skills and an expert at displaying positive reinforcement. Ability to collaborate and manage shifting priorities and timelines. Superb communication skills; able to give strict attention to detail in composing, typing, and proofing materials. Strong familiarity with HIPAA laws and medical terminology.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
UCLA Health
10.2020 - Current
- Completed EKGs and other tests based on patient presentation in office.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Promoted preventive health measures through educational materials distribution aimed at maintaining children''s overall wellbeing.
- Maintained accurate patient records, contributing to effective communication among medical team members.
- Assisted doctors with exams and procedures, ensuring optimal patient comfort and care.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Established trusting relationships with patients and families, fostering a positive atmosphere during visits.
- Prepared examination rooms with necessary equipment and supplies, optimizing efficiency during appointments.
- Administered vaccinations and medications for timely delivery of essential treatments.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Front Office & Back Office Medical Assistant
Altamed CHLA
01.2019 - 02.2020
- Execute excellent medical services to infants, children, and adolescents
- Take vital signs, height, and weight
- Administer medications, albuterol treatments, and vaccines
- Perform phlebotomy and necessary lab work
- Schedule and confirm appointments
- Record patient medications and allergies in patient charts
- Obtain medical records, lab, and diagnostic reports from outside medical sources
- Help maintain a flu clinic
- Support busy cardiovascular, neurology, orthopedic and urgent care stations by working extra hours weekly.
Front Office/ Back Office/Pediatrics Medical Assistant
Asian Pacific Health Care Venture
01.2017 - 01.2019
- Printed and organized patient charts, answered phone calls, and relayed messages
- Scheduled appointments and assisted with inventory
- Greeted patients, checked vital signs, prepared patients via doctors' orders, and kept daily log
- Administered vaccines and lab work; collected specimen samples
- Provided compassionate medical care to infants and children.
Medical Assistant - Internship
The Urgent Care at Vermont
01.2017 - 02.2017
- Measured vital signs, administered vaccines, and performed phlebotomy
- Scheduled follow-up appointments
- Maintained professionalism with patients and their families
- Received several thank you cards/notes from patients and clients.
Early Education Center
LAUSD
01.2014 - 01.2017
- Cleaned classrooms, halls, offices, restrooms, and responsible for sweeping outside areas
- Prepared laundry and disposed of waste materials
- Removed spots from floors, furniture, and fixtures
- Replaced incandescent bulbs, fluorescent tubes, and electrical plug fuses
- Managed inventory of housekeeping supplies
- Assisted in serving meals
- Praised for displaying a hard-working attitude.
Education
Medical Assistant -
American Career College
Los Angeles, CA02.2016
Licensed Vocational Nurse -
Glendale Career College
Los Angeles, CA03.2022
Skills
- CAIR
- Eziz
- Microsoft Office
- BLS/CPR, Vital Signs
- Snellen Chart
- EPIC
- Audio 25 db/ tympanometry
- Dentrix
- Organizational Skills
- Data Entry
- Insurance Verification
- Multi-task
- Filling & Charting
- Leadership
- Material Management
- Dependable
- Training & Development
- Bilingual: Spanish
Certification
- Vaccine Certified
- CPR Certified
- HIPAA Certified
- Phlebotomy Card
Languages
Spanish
Full Professional
Timeline
Medical Assistant
UCLA Health
10.2020 - Current
Front Office & Back Office Medical Assistant
Altamed CHLA
01.2019 - 02.2020
Front Office/ Back Office/Pediatrics Medical Assistant
Asian Pacific Health Care Venture
01.2017 - 01.2019
Medical Assistant - Internship
The Urgent Care at Vermont
01.2017 - 02.2017
Early Education Center
LAUSD
01.2014 - 01.2017
Medical Assistant -
American Career College
Licensed Vocational Nurse -
Glendale Career College
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