Pamela Alimanzi
Atlanta,GA
Summary
Seasoned IT professional with a proven track record at HV Tech Corp, adept in Agile Project Management and excelling in stakeholder communication. Spearheaded cyber security and project control initiatives, enhancing operational efficiency by 30%. Renowned for analytical prowess and adept coordination, consistently delivering projects within budget and timeline constraints.
Overview
19
19
years of professional experience
1
1
Certification
Work History
IT Project Coordinator
HV Tech Corp
Atlanta, GA
04.2023 - Current
- Ensured technology project coordination aligns with prescribed timelines and budget constraints, delivering to customer expectations
- Tracked plans, activities, and issues while adhering to project management processes and standards to maintain project integrity
- Managed project content and quality using Project Server and Microsoft Project, updating components as necessary
- Facilitated change requests for project schedules and tasks, making adjustments as directed by stakeholders and providing trend analyses for process enhancement
Project Coordinator
Sitel Inc
Boston, Mass
01.2022 - 01.2023
- Analyzed and managed project budgets, resources, and expenditures in alignment with Steering Committee directives
- Monitored project governance, ensuring compliance with legal requirements and internal controls during acquisition processes
- Coordinated risk assessment and issue resolution, streamlining status report reviews and financial reconciliations
Cyber Security IAM Operations Analyst
SE Cyber Security LLC
Atlanta, GA
04.2020 - 12.2021
- Managed access control and identity verification, ensuring secure authentication for application and system users
- Administered day-to-day operations for access requests and fulfillment, streamlining user administration processes
- Delivered data analytics and operational status reports to stakeholders, enhancing decision making and operational efficiency
Project Control Analyst
CARE Organization
Atlanta, GA
01.2016 - 12.2019
- Supported project execution by maintaining staffing profiles and work plans, ensuring efficient resource management through utilization of the HP-PPM tool
- Conducted comprehensive financial tracking and analysis, delivering weekly and monthly status reports to identify budget trends and inform strategic decision-making
- Facilitated project and program communication by managing SharePoint sites, preparing meeting materials, and coordinating consolidated program-level status reports
- Managed the assessment and progression of new initiatives within the Cyber Security and Fraud Department, ensuring alignment with departmental goals and priorities
- Facilitated user acceptance testing and developed training materials for the successful migration of project management software to Clarity v.13
- Coordinated and documented weekly portfolio review meetings, contributing to effective demand management and communication with senior management in the Cyber Security domain
Field Service Analyst
Maxwell Paper
Edmonton, AB
08.2008 - 02.2016
- Traveled to TD bank and Chase bank client's locations for installations and upgrades
- Documented all POS and debit machines displaying alert eruption before the swap
- Documented any suspicious activities or security risk on the POS machines
- Completed onsite Installs and repairs in a timely and efficient manner
- Communicated with clients to explain what technicians will be doing
- Reviewed and recorded security alerts on POS machines
- Completed projects sent from dispatch through provided mobile phone
- Worked independently and as part of a cooperative team member
- Ensured communication is maintained with both internal and external clients
- Repaired and install Point of Sale (POS) systems, maintain 4hour SLA's for all POS calls
- Worked during regular business hours (or after hours) to complete service calls or special projects
- Documented precisely and report any onsite issues to the appropriate escalation
- Installed and repaired wall-mounted McDonalds menu screens and associated mounting hardware
- Coordinated the ATM machines project proflex to all banks in the city
Senior Technical Analyst
Centers for Disease Control and Prevention (CDC)
Atlanta, Georgia
03.2006 - 08.2008
- Installed and configured routers, hubs, and switches
- Maintained, replaced, calibrated, and repaired components upon request
- Provided technical assistance over the phone and provide troubleshooting techniques to different law firms and retail establishments
- Installed, repaired and maintained computers, printers, servers in a Windows environment
- Installed analog and digital commercial television systems, work closely with third-level IT support
- Completed projects and surveys for upgrades, installation, and de-installation of systems
Education
Bachelor of Arts - Business Administration - International Business
University of England
Skills
- Agile Project Management
- Project Coordination
- Access Control
- Project Control
- Project Analysis
- Budget Tracking
- Cyber Security
- Data Analytics
- Excellent Written and Verbal Communication
- Financial Tracking
- HP-PPM
- IAM Operations
- Identity Verification
- Meetings Coordination
- Microsoft Project
- Power BI
- Reports Generation
- Resource Management
- SharePoint Administration
- Strong Analytical Skills
- Testing Methodology
Certification
- Project Management Training, PMP Student, TechNet, Inc., 01/2024
- Certified Scrum Master, 02/2024
- Certified Security+, 03/2024
- Certified Network+, 04/2024
- Certified Tableau Desktop Specialist, 05/2024
- Certified AWS DevOps Engineer, 06/2024
Timeline
IT Project Coordinator
HV Tech Corp
04.2023 - Current
Project Coordinator
Sitel Inc
01.2022 - 01.2023
Cyber Security IAM Operations Analyst
SE Cyber Security LLC
04.2020 - 12.2021
Project Control Analyst
CARE Organization
01.2016 - 12.2019
Field Service Analyst
Maxwell Paper
08.2008 - 02.2016
Senior Technical Analyst
Centers for Disease Control and Prevention (CDC)
03.2006 - 08.2008
Bachelor of Arts - Business Administration - International Business
University of England
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