Pamela Allen

• Proactively communicated with customers and vendors positively with particular attention to problem resolution.
• Managed office operations for organization by processing vital documentation, obtaining insurance verification and authorization for services.
• Created, managed and executed strategic business plan and communicated company vision and objectives to motivate crews. Managed scheduling customer jobs with 3 crews consisting of 4 members each
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Member in good standing with BBB for 17 years.
• Angie's List Super Service award 16 years

Provided a loving ,safe, caring environment for more than 50 children.

Children ranged in age from newborn to school age

Implemented a variety of activities focusing on child development