Pamela Allen

• Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
• Provided exceptional customer service, addressing concerns and resolving issues promptly.
• Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
• Cleaned vehicle regularly to maintain professional appearance.
• Drove safely in various weather and road conditions to avoid accidents.
• Followed Hazardous Materials Regulations (HMR) for transporting dangerous materials.
• Increased road safety by implementing and enforcing traffic rules and regulations for drivers.
• Enhanced employee training programs by identifying areas of improvement, leading to higher skill levels among staff.
• Conducted regular performance evaluations of drivers, identifying top performers for advancement opportunities.
• Ensured compliance with local and federal regulations by staying up-to-date on industry changes and updating company policies accordingly.
• Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
• Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
• Reduced vehicle maintenance costs by conducting daily pre-trip inspections and promptly reporting any necessary repairs or concerns.
• Improved on-time performance with efficient route planning, taking into consideration traffic patterns and weather conditions.
• Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
• Supported special needs students by accommodating individual requirements and ensuring their comfort throughout the journey.
• Maintained accurate records of student pick-ups and drop-offs, ensuring proper documentation for school administration purposes.
• Assisted in emergency preparedness drills, demonstrating appropriate evacuation procedures to students and staff members.
• Participated in ongoing training programs to maintain up-to-date knowledge of industry best practices and safety regulations.
• Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
• Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
• Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
• Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
• Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
• Inspected emergency equipment and verified safe working order for student and driver use.
• Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
• Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
• Obeyed federal, [State] and local traffic laws and regulations to enable safe transportation outcomes for participants.
• Assisted in training new drivers and maintaining driver certifications.
• Executed proper and timely loading and unloading of passengers.
• Recorded bus route and made notes for substitute drivers.
• Kept up to date on local, state and federal regulations related to school bus operations.
• Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
• Maintained accurate and up-to-date route and time logs.
• Created and enforced bus rules and kept expectations posted.
• Worked closely with school administration and transportation to maintain smooth operations.
• Supervised students during loading, unloading and on bus.
• Drove bus along assigned route, picking up students.
• Enforced student behavior policies and responded to student emergencies.
• Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers
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Responsible for scheduling all drivers at location for upcoming

annual physicals and refresher classes, Driving evaluations, retraining sessions, all aspect of keeping the drivers in compliance with the State of Illinois School bus regulations regarding their drivers license, and First Student Policies.

Responsible for putting together teams for different tasks as needed to preform safety requirements, IE Annual school evacuation drills for all schools we service. High Low checks as each bus comes in the lot on particular dates and times as needed.

Responsible for communication with the local Police and Town Halls, Villages with regards to hazardous conditions and safety measures needed to insure the safest travel for students and vehicles.

Maintained all files personal and medical for all employees at the Westmont location. Consisting of Staff, Drivers, Monitors, and shop Techs.

Receive and manage extensive calls regarding Safety issues from multiple sources, (employees and non employees).

Problem solving for Safety related issues regarding Drivers and facility issues. Making sure the follow through for issues are completed.