PAMELA ANKENY
Murrieta,CA
Summary
Organized and dedicated Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Excellent communication, planning and prioritization skills in fast-paced environment. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively on a team and independently.
Overview
10
10
years of professional experience
Work History
Administrative Assistant to the Director
Temecula Valley Unified School District
02.2021 - Current
- Organize and maintain database for maintenance and operations department to ensure compliance with state and federal requirements regarding permit and record maintenance standards
- Perform research to collect and record industry data for state required reports, budget evaluation and statistical data
- Facilitate smooth operations within the department by acting as liaison between director, district and school site administrators, parents, contractors and community members
- As office manager, participate in interview process, conduct training, delegate duties, resolve employee concerns, create and update details of job duties and procedures to facilitate accuracy, coordinate employee leave requests and maintain employee files
- Evaluate processes and procedures of the department and train coordinators and supervisors on streamlining procedures for maximum efficiency and improved results
- Prepare information for agendas, minutes and materials for School Board, Superintendent, administrators and maintenance and operations department leaders
- Manage executive calendar, schedule meetings, draft correspondence, submit registration for professional development conferences, and screen all incoming calls using good judgement and discretion
- Maintain joint use agreements for reference in meetings with city leaders
- Compose submissions for weekly newsletter distributed to district personnel, create presentations and brochures
- Maintain confidentiality relating to employee attendance, disciplinary actions and other sensitive information
- Handle community member concerns regarding district property maintenance and appearance
- Conduct quarterly training with other district department administrative assistants for school site secretaries
Secretary III - Transportation Department
Temecula Valley Unified School District
02.2019 - 02.2021
- Registered students for bus passes, managed student information database and maintained confidentiality of records, explained district busing policies to parents and students, resolved parent concerns, processed payments, collected monies on past due accounts
- Promoted a positive image of the organization through clear communication with sites, administrators and parents
- Implemented new office procedures to improve workflow efficiency
- Facilitated smooth operations during peak periods by multitasking efficiently and prioritizing urgent tasks
- Inputted employee work hours, ran monthly payroll reports, tracked changes in route hours for human resources department
- Issued fuel fobs, troubleshot fueling issues, ran fuel chargeback reports, maintained vehicle inventory spreadsheet, completed new vehicle intake forms
- Registered employees for professional development conferences
- Ensured accurate recordkeeping by maintaining up-to-date spreadsheets and databases of essential information for supervisors
- Drafted department memos, managed filing system, created PowerPoint presentations and completed other clerical tasks
Attendance Clerk - Chaparral High School
Temecula Valley Unified School District
08.2018 - 02.2019
- Demonstrated strong attention to detail when verifying and inputting student attendance, resulting in a reliable reporting system for school administrators
- Maintained confidentiality when dealing with sensitive information pertaining to student records and family situations
- Pleasantly greeted all office visitors and asked open-ended questions to determine needs
Classified Clerical Substitute
Temecula Valley Unified School District
01.2016 - 02.2019
- Substituted for secretary to the director of transportation, transportation account clerk, school secretary, office clerk and attendance technician
- Delivered clerical support by handling range of routine and special requirements
- Demonstrated versatility and ability to adapt to different work environments on a daily basis
- As transportation account clerk, checked invoices against purchase orders, inputted financial data in QuickBooks, generated field trip invoices and reports, provided transportation estimates
Volunteer Director of Family History Records
FamilySearch.org
01.2014 - 01.2016
- Optimized volunteer performance by designing comprehensive training programs tailored to the needs of individual contributors
- Worked closely with organizational leadership to guide operational strategy
- Increased the number of volunteers from 49 to 1,041 through recruiting presentations
- Prior to my appointment, area volunteers indexed 15,000 records. Under my direction, the number of records indexed rose to over 1 million
Education
Bachelor of Arts -
Brigham Young University
Provo, UTLibrary And Information Technology Certificate -
Palomar College
San Marcos, CASkills
- Leadership skills
- Positive professionalism
- Develop effective solutions for complex situations
- Attention to detail
- Data management
- Microsoft Word, Excel, PowerPoint
- Google Docs, Sheets, Slides, Forms, Calendar
Timeline
Administrative Assistant to the Director
Temecula Valley Unified School District
02.2021 - Current
Secretary III - Transportation Department
Temecula Valley Unified School District
02.2019 - 02.2021
Attendance Clerk - Chaparral High School
Temecula Valley Unified School District
08.2018 - 02.2019
Classified Clerical Substitute
Temecula Valley Unified School District
01.2016 - 02.2019
Volunteer Director of Family History Records
FamilySearch.org
01.2014 - 01.2016
Bachelor of Arts -
Brigham Young University
Library And Information Technology Certificate -
Palomar College
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