Pamela Armstrong
San Antonio,TX
Summary
Resourceful Pediatric Emergency Room staff nurse with 40 years of experience caring for patients and working closely with other healthcare staff. Well-rounded individual skillful in providing emotional support to patients and families, performing various diagnostic tests and administering medication. In-depth knowledge of emergency care and nursing care techniques and methods. Hardworking staff nurse well-versed in primary care. Treats patients of all ages and specializes in delivering effective quality nursing care. Performs in stressful and crisis situations and interprets and applies policies and procedures with good judgment. Hardworking staff nurse well-versed in primary care. Treats patients of all ages and specializes in delivering effective quality nursing care. Performs in stressful and crisis situations and interprets and applies policies and procedures with good judgment. Dedicated staff nurse with more than 40 years of experience caring for patients. Well-versed in Joint Commission standards and typical hospital procedures focused on maximizing patient safety and maintaining strict cost controls. Highly organized and proactive in managing patient needs. Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities. Dedicated and well-qualified pediatric RN offering proven skills in patient care, medication administration and treatment implementation. Detail-oriented, responsive and proficient in routine care and emergency response. Brings 40+ year record in field. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Staff Nurse, Emergency Department
North Central Baptist Hospital
San Antonio, TX
09.1998 - Current
- Maintained accurate records of patient progress notes, medications administered and other relevant data.
- Identified potential problems or issues that may arise during treatment, such as drug interactions or allergies, and provided appropriate interventions when necessary.
- Provided emotional support to family members during difficult times or end-of-life situations.
- Assisted physicians with exams, lab tests or other procedures as requested.
- Demonstrated effective communication skills while interacting with patients, families, physicians and other healthcare staff members.
- Actively participated in departmental meetings, training sessions and educational seminars.
- Utilized an electronic medical record system to store patient information securely.
- Ensured that all equipment was properly maintained according to safety protocols.
- Managed multiple tasks simultaneously while maintaining quality standards of care.
- Implemented infection control measures to reduce the spread of contagious diseases.
- Adhered to strict confidentiality policies when dealing with sensitive information.
- Maintained a clean work environment by following proper sanitation guidelines.
- Provided direct patient care including wound dressing, administering medication and IV therapy.
- Assessed patients to determine their physical condition, health status and needs.
- Monitored vital signs and documented changes in a timely manner.
- Conducted patient education on medical treatments and procedures.
- Collaborated with interdisciplinary team members to develop plans of care for patients.
- Evaluated the effectiveness of nursing interventions and modified plans as needed.
- Performed diagnostic tests such as blood draws, urine analysis and electrocardiograms.
- Coordinated care with charge nurse and other staff through daily communication.
- Recorded patients' medical history, vital statistics and test results in electronic medical records.
- Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
- Answered patient questions and provided take-home materials for further information.
- Communicated effectively with physicians and provided support during surgical procedures.
- Facilitated transition to home care by providing patients with continued care information and discharge instructions.
- Treated and monitored wounds using liquid skin, sutures and bandages.
- Addressed rapid response and code situations by strategically organizing and delegating tasks.
- Transported patients to and from rooms and prepared for treatments according to individual specifications.
- Educated nursing students on proper care procedures and prioritization strategies.
- Incorporated business unit and health system's goals to improve patient safety, quality and satisfaction.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Prepared medical equipment and tools to aid physician during examination and treatment of patients.
- Modified patient treatment plans as indicated by patients' responses and conditions.
- Stocked clinical workstations and procedure rooms with necessary supplies.
- Conducted specified laboratory tests to help detect conditions and determine diagnosis.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
Charge Nurse
Children's Mercy Hospital
Kansas City, MO
06.1991 - 08.1998
- Assisted in the development and implementation of departmental policies and procedures.
- Coordinated communication between physicians and other healthcare professionals regarding patient care.
- Performed health education activities with patients to promote understanding of medical condition and self-care skills.
- Assisted with admission and discharge planning for assigned patients.
- Maintained accurate records of all treatment interventions provided to each patient.
- Collaborated with other departments such as pharmacy, laboratory services, physical therapy, to ensure proper delivery of services.
- Implemented safety protocols when administering medications or performing treatments.
- Actively participated in interdisciplinary team meetings to discuss patient progress toward desired outcomes.
- Delegated tasks appropriately among staff members according to their qualifications.
- Responded quickly to emergent situations such as cardiac arrest or respiratory distress.
- Ensured compliance with infection control protocols throughout the facility.
- Provided emotional support for families facing difficult decisions regarding end-of-life care.
- Managed staffing levels within the unit while ensuring optimal levels of patient care.
- Supervised licensed practical nurses and certified nursing assistants.
- Provided direct patient care, including assessments and treatments, to a variety of patients.
- Monitored vital signs, medication administration, and fluid balance for assigned patients.
- Coordinated, tasked and supervised nurses and ancillary staff based on staffing requirements.
- Directed unit staff and promoted quality care for diverse patients.
- Collaborated with multidisciplinary healthcare specialists to devise, implement and modify plans of care defining patient outcome goals
- Built and maintained strong working relationships between nursing department and other disciplines.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Organized and delegated tasks during rapid response and high-pressure code situations.
- Audited patient charts in real-time, verifying accuracy and completion of information.
- Distributed assignments to RNs, LPNs and resident advisors, guided work and delivered training to promote proper care standards for patients.
- Educated patients, caregivers and families on diagnoses, treatment and disease prevention.
- Advised, coached and mentored experienced and student nurses on medical issues, crisis management and appropriate nursing interventions.
- Reviewed staffing patterns and census of nursing units, meeting staffing needs and budgetary controls.
- Oversaw medication administration, monitored distribution and documented responses.
- Supported physicians and consultants with tests and procedures.
- Assessed and assisted patients with diverse range and comorbid chronic diagnoses.
- Met with administrator to discuss patient care status, issues and information.
- Complied with OSHA programs, maintaining safe and clean working environment.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Modified patient treatment plans as indicated by patients' responses and conditions.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Prepared medical equipment and tools to aid physician during examination and treatment of patients.
- Stocked clinical workstations and procedure rooms with necessary supplies.
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
- Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
- Conducted specified laboratory tests to help detect conditions and determine diagnosis.
- Referred patients to specialized health resources or community agencies to furnish additional assistance.
- Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
- Administered local, inhalation or intravenous anesthetics to patients undergoing procedures.
Education
University of Central Missouri
Warrensburg, MO04-1984
Skills
- IV Insertion
- Airway Management
- Quality Improvement
- Vital Signs Monitoring
- Pediatric Care
- Emergency Care
- Discharge Planning
- Resource Utilization
- Patient Safety
- Compassionate Care
- Health Promotion
- Medication Administration
- Regulatory Compliance
- Pediatric Advanced Life Support
- Patient Assessments
- Charting and Clinical Documentation
Certification
ENPC, TNCC, PALS, BLS
Timeline
Staff Nurse, Emergency Department
North Central Baptist Hospital
09.1998 - Current
Charge Nurse
Children's Mercy Hospital
06.1991 - 08.1998
University of Central Missouri
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