Pamela Babb
Mount Olive,NC
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
9
9
years of professional experience
Work History
Manager
Med 1 Interfacility Care Llc
06.2009 - 06.2018
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Improved marketing to attract new customers and promote business.
Education
High School Diploma - Business And Academic
Riverdale High School
Fort Myers, FL06.1988
Skills
- Staff Management
- Team Leadership
- Business Planning
- Verbal and Written Communication
- Contract Development and Management
- Customer Relationship Management
- Complex Problem-Solving
- Issue and Conflict Resolution
- Performance Tracking and Evaluations
- Employee Training
- Coaching and Mentoring
- Budget Controls
- Cross-Functional Team Management
- Productivity Performance
- Finance and Accounting Operations
- Managing Employee Relations
- Account Management and Updating
- Overseeing Employees
- Managing Files and Records
- Managing Revenue Projections
- Managing Operations and Efficiency
Accomplishments
- Achieved first year of operation in the black by completing accumulate in house billing and accounts receivable with accuracy and efficiency.
- Achieved Result by introducing Software for ambulance specific tasks.
Timeline
Manager
Med 1 Interfacility Care Llc
06.2009 - 06.2018
High School Diploma - Business And Academic
Riverdale High School
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