Pamela Ballat
Pottsville,PA
Summary
Versatile and results-driven professional with extensive experience at Northeast Prestressed Products, LLC, adept in accounts reconciliation and fostering customer relations. Excelled in roles requiring detail-oriented skills and a problem-solving approach, significantly improving operational efficiency.
Overview
41
41
years of professional experience
Work History
Sales Assistant/Accounts Receivable
Northeast Prestressed Products, LLC
Pottsville, PA
04.2016 - Current
- Sales documents with contractors (contracts, purchase orders, and change orders).
- Managing all sales documents throughout the project.
- Paint approvals, if necessary, for projects
- Engineering submittals (shop drawings and transmittals)
- Printing the engineering drafts.
- Accounts Receivable.
- Invoicing Processing with SAGE.
- Update the production schedule for the plant manager.
- QA Data Entry.
- Switchboard Operator.
- Handled customer complaints and issues, resolving them efficiently to maintain positive relationships.
- Completed day-to-day duties accurately and efficiently.
Assistant Manager
Sites Luncheonette
Cressona, PA
08.1997 - 04.2016
- Waitress Duties
- Cooking
- Cleaning
- Inventory
- I greeted customers, answered questions.
Assistant High School Swim Coach
Schuylkill Haven High School
Schuylkill Haven, PA
10.2009 - 03.2013
- Encouraged students to perform at personal best using positive reinforcement.
- Conducted stroke analysis, technique improvement, and skill development lessons for swimmers.
- Participated in staff training sessions to continually improve teaching and safety skills.
- Communicated with coaches and athletes to discuss tournaments, competitions and other events.
- Assessed player abilities and assigned positions according to individual strengths.
- Worked with boosters, parents, and school administrators to handle support functions.
- Maintained records of attendance, time standards achieved, and competition results for all athletes under my supervision.
- Provided first aid when needed during practice or competitions.
Schuylkill Haven Pool Director
Schuylkill Haven School District
Schuylkill Haven, PA
01.2004 - 09.2010
- Performed routine maintenance tasks such as cleaning filters, checking chlorine levels and adjusting PH balance.
- Planned recreational activities such as swimming lessons, fitness classes and open swim times.
- Monitored daily operations of the facility to ensure compliance with health and safety regulations.
- Ensured appropriate staffing levels were maintained during scheduled hours of operation.
- Checked pool equipment and area daily to spot and correct safety issues.
- Planned and and managed pool events throughout peak seasons.
- Trained new employees on proper operating procedures for maintaining a safe environment at the pool.
- Maintained records of all aquatic programs, activities and services.
- Completed day-to-day duties accurately and efficiently.
Schuylkill Haven Youth Swimming Coach
Schuylkill Haven Recreation Department
Schuylkill Haven, PA
09.1996 - 03.2010
- Teaching and mentoring children from kindergarten through eighth grade.
- Assessed swimmers' abilities according to individual strengths.
- Created drills that focused on improving speed, agility, endurance, strength, flexibility, coordination, balance, timing, rhythm and form.
- Assisted in the organization and execution of swim meets and other aquatic events.
Office Administrator
R & J Transportation
Cressona, PA
08.1994 - 08.1997
- Coordinated and managed daily administrative operations of the office.
- Set up private group tours.
- Scheduled Public Tour.
- Tour Escort.
- Performed clerical duties such as photocopying, faxing and scanning documents.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collect fees.
Waitress
Sites Tavern/Hubert Inn
Cressona, PA
05.1988 - 08.1994
- Trained new employees to perform duties.
- Provided accurate change for cash transactions using a cash register system.
- Informed customers of daily specials and signature menu items.
- Filled condiments and napkin containers during slack periods.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Served alcoholic beverages responsibly in accordance with state laws.
- Checked back with customers throughout meal service to ensure satisfaction.
Administrative Assistant
Pine Shirt Company
Pottsville, PA
07.1985 - 07.1991
- Administrative Assistant to the Plant Manager.
- Developed and maintained filing systems for confidential documents and records.
- Customer Relations.
- Timecards/Payroll
- Prioritized and organized tasks to efficiently accomplish service goals.
Administrative Assistant
Schuylkill Products Incorporated
Cressona, PA
07.1984 - 07.1985
- Developed and maintained filing systems for confidential documents and records.
- Trucking Schedule.
- Timecard/Payroll
- Updated contact lists regularly when changes occur in employee status or contact information.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
Education
High School Diploma -
Blue Mountain High School
Schuylkill Haven, PA06-1984
Skills
- Detail-oriented
- Problem-solving
- Customer relations
- Accounts reconciliation
- Data entry and management
- Team collaboration
- Invoice and payment processing
- Spreadsheets and journal entries
- Client communication
- Time management
- File management
- Proper phone etiquette
- Proofreading
- Professional and mature
References
References available upon request.
Timeline
Sales Assistant/Accounts Receivable
Northeast Prestressed Products, LLC
04.2016 - Current
Assistant High School Swim Coach
Schuylkill Haven High School
10.2009 - 03.2013
Schuylkill Haven Pool Director
Schuylkill Haven School District
01.2004 - 09.2010
Assistant Manager
Sites Luncheonette
08.1997 - 04.2016
Schuylkill Haven Youth Swimming Coach
Schuylkill Haven Recreation Department
09.1996 - 03.2010
Office Administrator
R & J Transportation
08.1994 - 08.1997
Waitress
Sites Tavern/Hubert Inn
05.1988 - 08.1994
Administrative Assistant
Pine Shirt Company
07.1985 - 07.1991
Administrative Assistant
Schuylkill Products Incorporated
07.1984 - 07.1985
High School Diploma -
Blue Mountain High School
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