Summary
Work History
Education
Skills
Clients Include
Interests
Languages
Timeline
Generic

PAMELA M. BALLO

Summary

Pamela Ballo is an expert in aligning people, organizations, culture and strategy. Pamela served as a founding consultant for Fortune's 100 Best Companies to Work for in America project and has consulted with hundreds of companies and coached leaders nationwide to create exceptional, award-winning workplaces.

Work History

Senior Transition Management Consultant

CAO Strategy & Ops, Nike Inc. - WHQ, OR

Called to address: transition management for end-to-end contract management

  • Conduct stakeholder analyses, assess readiness, change impact/risk projections
  • Develop stakeholder engagement plans, personas to maximize adoption
  • Create TM Roadmap, Stakeholder Engagement Plans, Communication Strategy and proposed Capability Map
  • Collaborate with cross-functional teams, strategic partners
  • Create socialization/roll-out plans to maximize adoption and mitigate risk
  • Facilitate teaming work focused on aligning behaviors, strategy and actions

Senior Transition Management Consultant

WD+C, Nike Inc. - WHQ, OR

Called to address: WHQ initiatives, transition management, change impact

  • Assess employee, workforce, organizational and cultural impact
  • Develop human-centered lens and personas to guide change process
  • Conduct in-depth stakeholder analyses, change impact/risk projections
  • Design comprehensive employee-focused Transition Management Roadmap
  • Coordinate cross-functional teams and executive communications

Senior Organizational Effectiveness Consultant

Global Brand Marketing + Ops, Nike Inc. - WHQ, OR

Called to address: strategic shift to digitally-led company; new leadership; new model

  • Developed and led teaming of existing and new groups focused on aligning behaviors, strategy and actions
  • Assessed existing org structure, functions, processes, workflow, communication
  • Analyzed functional capabilities and core competencies
  • Assessed internal employee climate; analyzed engagement survey results
  • Helped develop, phased-in redesign and implementation

Senior Organizational Culture/Change Management Consultant

Thrive Living Inc.
Portland, Oregon
  • Lead culture transformation projects, from assessment to design to execution
  • Guide transition/change projects from a human-centered approach
  • Identify sources of organizational & workplace disruption: structural, procedural, personnel, policies
  • Conduct stakeholder assessments & analyses of culture, engagement, strategy
  • Actively coach executives/leaders & facilitate change and transition
  • Drive MVV process, creation, redesign & renewal
  • Actively identify and develop solutions for inequities based on: sex, gender, race, LGBTQ, developmental needs, age, etc.

Senior Organizational Development Consultant

Wells Fargo Business Banking – CA, AZ, UT, NV

Called to address: employee attrition in specific demographics; culture assessment

  • Assessed internal employee and customer climate; focus on retention, turnover
  • Assessed existing processes, workflow, procedures, communication
  • Advised senior leadership team on next-step development, phased-in process redesign and implementation

Senior Organizational Development Consultant

Transamerica Insurance and Investments - LA, SF & KC

Called to address: work/life issues company-wide; recruitment/retention/promotion challenges across several demographics

  • Worked with CEO and Exec team to help them understand bottom-line impact of existing challenges
  • Advised and coached CEO one-on-one to guide change process
  • Assessed existing processes, policies, workflow, internal/external customer interaction
  • Facilitated executive/senior leadership on optimum change strategies, process & communication
  • Presented findings, analysis and next-steps to executive team and with CEO at all-employee meetings nationwide

Award Architect & Project Director

Best Places to Work & Work/Life Award
Salt Lake City, UT
  • Created, designed and produced entire Award process including application, organizational survey, online tools, best practices books
  • Project Managed technical, administrative, communication and web-based application
  • Conducted executive/leadership trainings on cutting-edge workplace issues
  • Spoke at multiple statewide employer conferences
  • Facilitated and managed strategic planning and change management processes
  • Consulted with hundreds of companies on Creating Exceptional Workplaces

Cultural Transformation/Change Consultant

AAA - CA/NV/AZ/UT
-
Called to address: employee morale/productivity; equitable career growth opportunity; organizational culture assessment
  • Conducted company-wide culture assessment
  • Facilitated employee-led Mission, Vision, Values development
  • Designed complete internal culture transformation project
  • Led cross-level teams in culture/workplace redesign and overhaul including function, workflow, processes, procedures & policies
  • Guided executives/senior leaders into phased-in workplace redesign and culture transformation

Ford Foundation Researcher: Gender Equity in Global Organizations

Harvard Business School/Stanford Graduate School of Business
  • Managed organizational change project at The Body Shop HQ in England
  • Conducted on-site research on work/life, gender and equity issues in organizations
  • Designed, implemented organizational interventions; prepared findings, wrote reports/papers

Best Practices Consultant

100 Best Companies to Work for In America
San Francisco, CA
  • Consulted with existing/potential winning companies for Fortune Magazine's 100 Best Companies
  • Developed and designed Best People Practices database for 100 Best Companies
  • Analyzed organizational data on workplace practices for companies nationwide
  • Worked with management consultants to develop tools for field use with clients

Education

Master of Arts - Organizational Behavior & Development

Stanford University
1996

Bachelor of Science - Applied Behavioral Sciences

University of California, Davis
1990

Skills

  • Change and Transition Management
  • Employee Engagement Assessment Survey Design
  • Complex Project Facilitation
  • Stakeholder Impact Analysis
  • Qualitative & Quantitative Strategic Assessment
  • Phased Change Scoping Training
  • Rapid Identification of Systemic Inequities
  • Executive Coaching
  • Org Analysis: Policy, Process, Practice, Workflow, Workplace, Employee
  • 'Best Places to Work' Workplace Expertise
  • Leading with Emotional Intelligence

Clients Include

AAA • ADP Inc. • Apple Computer • ARUP Laboratories • Cirque Lodge • Center for Inner-City Education, Temple University • Canyons Inc. • Clorox • Comcast Inc. • Draegers  • Fortune 100 Best Companies Project • Futura Industries • Genetech • GS Family Resource Center• Harvard University Kennedy School • Intermountain Hospitals & Health Care • JDEdwards • Johnson & Johnson • Mt. America Credit Union • Nicholas & Company, Inc. • Nike • Petzl • Quaker Oats Co • Redmond, Inc. • Regence BlueCross BlueShield • Rubicon Bakery Inc. • Sierra Club • Stanford Graduate School of Business • Stanford Graduate School of Education • The Body Shop HQ • Transamerica Corp • University of Utah  • Utah Clean Energy • Utah Foster Care Foundation • Utah Work/Life Awards • Wells Fargo

Interests

GenetechDraegersBallo

Non-Profit Board of Directors; Youth Soccer & Basketball Coach; Special Olympics Coach, After-School Reading Program Volunteer; AIDS Walk Volunteer; La Raza Cultural Center Volunteer, Voter Registration Volunteer; Race for the Cure Volunteer; Healing Waters Outdoor Adventures Volunteer Chef; Girls for A Change Volunteer

Languages

Japanese: Intermediate - worked in Japan for 2 years; Spanish: Intermediate - lived in Mexico for 6 months; Mandarin: Beginning

Timeline

Senior Transition Management Consultant

CAO Strategy & Ops, Nike Inc. - WHQ, OR

Senior Transition Management Consultant

WD+C, Nike Inc. - WHQ, OR

Senior Organizational Effectiveness Consultant

Global Brand Marketing + Ops, Nike Inc. - WHQ, OR

Senior Organizational Culture/Change Management Consultant

Thrive Living Inc.

Senior Organizational Development Consultant

Wells Fargo Business Banking – CA, AZ, UT, NV

Senior Organizational Development Consultant

Transamerica Insurance and Investments - LA, SF & KC

Award Architect & Project Director

Best Places to Work & Work/Life Award

Cultural Transformation/Change Consultant

AAA - CA/NV/AZ/UT
-

Ford Foundation Researcher: Gender Equity in Global Organizations

Harvard Business School/Stanford Graduate School of Business

Best Practices Consultant

100 Best Companies to Work for In America

Master of Arts - Organizational Behavior & Development

Stanford University

Bachelor of Science - Applied Behavioral Sciences

University of California, Davis
PAMELA M. BALLO