Creative Business Development Manager with 30+ years in the travel industry
Strong communication, negotiation, organizational, analytical, problem-solving, and leadership skills
Impressive track record of improving sales and profits by building and maintaining relationships using a consultative, flexible sales approach
Relates easily to people and works well independently and in a team-environment
Goal-focused, driven, and self-motivated
Overview
20
20
years of professional experience
Work History
Senior Business Development Manager
Delta
Atlanta, GA
01.2023 - Current
In additions to Business Development Manager responsibilities:
Support sales team members to drive growth and development.
Lead a divisional area of focus and task force to serve as sounding board for new ideas and lead in strategic planning.
Assist with recruiting, interviewing and mentors and develops new team members.
Identify knowledge gaps within the team and develops plans to train.
Assume day to day responsibilities of Regional Sales Manager when RSM is not available.
Business Development Manager
Delta Vacations
Atlanta, GA
07.2006 - 12.2022
Manage multi-state territory with 176 accounts
Establish relationships with key decision-makers within agency to educate, build rapport and increase profitability
Research and identify opportunities for account growth
Make strategic recommendations in alignment with corporate sales goals and initiatives
Manage co-op marketing budget
Conduct in person and virtual sales calls with agency accounts to communicate product updates, promotions, and sales opportunities in addition to performance review and strategies for growth
Represent company brand at industry events including trade shows, conferences, partner events, agency training and destination training trips
Conduct formal and informal presentations in-person and virtually.
Account Executive
Pleasant Holidays
Westlake Village, CA
03.2004 - 07.2006
Built and strengthened relationships with new and existing accounts to drive revenue growth
Mastered and constantly improved sales prospecting, follow-up and upsell processes
Contacted new and existing customers to discuss ways to meet needs through specific products and services
Conducted in-person sales calls to communicate product updates, promotions, and how to add value to increase profits
Responsible for agency performance reviews and co-op budgets.
Education
Bachelor Degree - Merchandising Management and Retail Buying
Michigan State University
12.1989
Associate Degree - Travel, Tourism, and Hospitality
Davenport University
06.1986
Skills
Ability to Multitask
Ability to Work Under Pressure
Adaptability
Microsoft 365
Sales Presentation
Strategic planning
Networking
Interdepartmental collaboration
Timeline
Senior Business Development Manager
Delta
01.2023 - Current
Business Development Manager
Delta Vacations
07.2006 - 12.2022
Account Executive
Pleasant Holidays
03.2004 - 07.2006
Bachelor Degree - Merchandising Management and Retail Buying
Michigan State University
Associate Degree - Travel, Tourism, and Hospitality