Pamela M. Gambino Batchelder
Annapolis,MD
Summary
Experienced Business Manager skilled in accounting, customer service, and office management. Proven track record of fostering client relationships and implementing creative solutions to business challenges. Adept at learning new technologies and managing multiple tasks efficiently.
Overview
43
43
years of professional experience
1
1
Certification
Work History
Merchandising Manager
Kohl's
Annapolis, MD
09.2017 - Current
- Collaborated with team to execute store maintenance and merchandising tasks efficiently.
- Developed merchandising strategies to enhance product presentation and drive sales.
- Coordinated seasonal displays to attract customers and promote new collections effectively.
- Trained, supervised and evaluated staff to optimize their performance levels.
- Organized products on racks to enhance visual appeal and align with brand standards.
- Developed customer relationships through friendly greetings and exceptional service.
- Identified customer needs to provide high-quality service and tailored product recommendations.
- Assisted customers with inquiries, problems, and complaints in person and via telephone.
Stock Market Trader
Self Employed
Annapolis, MD
07.2017 - Current
- Selected investments through quantitative analysis of stock performance and financial ratios.
- Analyzed market trends to identify profitable trading opportunities.
- Executed trades across various financial instruments efficiently.
- Monitored portfolio performance and adjusted strategies accordingly.
Business Manager
PassageMaker & Events
Annapolis, MD
10.2016 - 06.2017
- Managed day-to-day business operations encompassing accounting, finance, payroll, HR, marketing, and public relations.
- Coordinated vendor relationships to ensure quality service delivery.
- Managed daily operations and logistics for event planning and execution.
- Oversaw budgeting processes for various events and projects.
- Ensured timely processing of customer and vendor invoices, collecting on all outstanding balances.
- Maintained monthly reports to enhance accurate forecasting and performance tracking.
- Sourced and resolved advanced strategic problems affecting business and sales management.
- Managed supply equipment inventory aligned with forecasts and business needs.
- Implemented technological innovations in collaboration with senior leadership to enhance operations.
- Reduced financial discrepancies through improved documentation and reporting accuracy for budget controls.
- Organized financial data and generated reports detailing key performance metrics.
Contracts Administrator
SI2 (Arinc Contractor)
Annapolis, MD
06.2006 - 10.2007
- Processed and prepared contracts for new and existing customers to facilitate order closure.
- Customized contractual reports to enhance clarity and compliance.
- Forwarded tasks to appropriate departments to ensure efficient workflow.
- Assisted in group research projects, contributing to knowledge expansion and data collection.
Operations and Finance Officer
Chessieview Services, Inc.
Annapolis, MD
04.2002 - 02.2007
- Directed operations for developing and implementing company goals in private and government sectors.
- Managed financial transactions and maintained accurate financial records.
- Prepared monthly financial reports for internal review and analysis.
- Oversaw $120K monthly payroll management efficiently.
- Handled comprehensive HR responsibilities, including benefits administration.
- Managed accounting and budgeting tasks to maintain financial stability.
- Assisted President with critical operating decisions.
Project Analyst/Office Manager
STG, Inc. (Homeland Security Division)
Lanham, MD
10.2002 - 09.2003
- Managed daily operations, preparing deliverables, proposals, and corporate reports for projects.
- Tracked project milestones using Microsoft software to ensure timely completion.
- Assisted in management reviews by compiling comprehensive reports.
- Processed accounts payable, employee records, and procurement efficiently.
- Maintained ISO certification files to uphold compliance standards.
Office Manager
The Cube Corporation
Fort George G Meade, MD
01.2001 - 10.2002
- Oversaw daily operations ensuring efficient workflow across departments.
- Processed payroll and accounts payable, maintaining accuracy in financial records.
- Managed documentation exchange between subcontractors, Cube, and NSA to uphold compliance.
- Created and updated project files, tracking progress and billing accurately.
Human Resources
Century Technologies, Inc.
Silver Springs, MD
06.2000 - 10.2000
- Maintained confidential employee records to ensure data security.
- Administered company health insurance plan, facilitating employee access to benefits.
- Coordinated communications between human resources manager and staff members.
- Assisted in recruiting new employees to enhance workforce quality.
- Composed and distributed correspondence between company and employees for clear communication.
- Conducted research on company policies to support informed decision-making.
Customer Service and Order Processing Manager
Century Technologies, Inc.
Silver Springs, MD
02.2000 - 06.2000
- Maintained smooth material flow and tracked all orders efficiently.
- Interfaced with customers to update order status and resolve inquiries.
- Supervised warehouse crew, boosting productivity through effective motivation.
- Provided daily updates to the President, Vice-President, and Managers on warehouse activities.
- Managed and distributed updated inventory for warehouse materials.
- Coordinated supply distribution across all company offices.
Accounting Assistant
Century Technologies, Inc.
Silver Springs, MD
01.1999 - 02.2000
- Oversaw telephone communications, call logs, and incoming correspondence management.
- Coordinated distribution of overnight mail and courier services for timely delivery.
- Welcomed and registered visitors to ensure smooth reception operations.
- Maintained reception area to uphold a professional and organized environment.
- Provided administrative support to Vice Presidents and accounting department for efficient operations.
- Managed office supply purchasing to ensure adequate inventory levels.
Office Manager
Various CPA firms
01.1995 - 01.1999
- Directed operations management across multiple firms to enhance efficiency and productivity.
- Oversaw accounting functions, ensuring compliance with regulations and accuracy of financial reports.
- Executed diverse accounting projects, adapting to evolving requirements and organizational needs.
Assistant Manager & Sales Positions
Sales for various Retail Stores
01.1983 - 01.1995
- Oversaw sales management across retail stores to maximize operational efficiency.
- Managed inventory systems to track stock levels and reduce discrepancies.
- Tracked sales and revenue metrics to identify growth opportunities.
Education
MBA - Business Administration and Management
University of Maryland University College
Adelphi, MDBachelor of General Studies -
University of Maryland
College Park, MDAssociate - Business Administration
Prince George's College
Largo, MDAssociate - Music
Prince George's College
Largo, MDAssociates - Photography
Anne Arundel Community College
Arnold, MDCertificate - Dog Training
Animal Behavior College
OnlineSkills
- AdSystems, Sage, FileMaker, Quick Books Pro, Adobe software, Windows, Microsoft Office, Access, WordPerfect, Turbo Tax, Cash handling, Customer Service, dog training,photography - https://pmgambinobatchemyportfoliocom
- Visual merchandising
- Inventory management
- Sales analysis
- Customer service
- Team leadership
- Financial reporting
- Project management
- Market analysis
- Budget management
- Operational planning
- Conflict resolution
- Data analysis
- Strategic planning
- Documentation and reporting
- Financial administration
Certification
- Notary Signing Agent 2016-Present
- Notary Public of the State of Maryland 2000-Present
Affiliations
- Notary Public of the State of Maryland 2000-Present
- USNA Sponsor family 2000-Present
- Girl Scouts of Central Maryland, Leader 2010-2017
- University of Maryland Alumni Association 1999-Present
- National Baton Twirling Association, Teacher & Judge 1998-Present
- Washington Redskins Cheerleaders Alumni Association 1982-Present
- VFW-Ladies Auxiliary 1981-2015
Timeline
Merchandising Manager
Kohl's
09.2017 - Current
Stock Market Trader
Self Employed
07.2017 - Current
Business Manager
PassageMaker & Events
10.2016 - 06.2017
Contracts Administrator
SI2 (Arinc Contractor)
06.2006 - 10.2007
Project Analyst/Office Manager
STG, Inc. (Homeland Security Division)
10.2002 - 09.2003
Operations and Finance Officer
Chessieview Services, Inc.
04.2002 - 02.2007
Office Manager
The Cube Corporation
01.2001 - 10.2002
Human Resources
Century Technologies, Inc.
06.2000 - 10.2000
Customer Service and Order Processing Manager
Century Technologies, Inc.
02.2000 - 06.2000
Accounting Assistant
Century Technologies, Inc.
01.1999 - 02.2000
Office Manager
Various CPA firms
01.1995 - 01.1999
Assistant Manager & Sales Positions
Sales for various Retail Stores
01.1983 - 01.1995
MBA - Business Administration and Management
University of Maryland University College
Bachelor of General Studies -
University of Maryland
Associate - Business Administration
Prince George's College
Associate - Music
Prince George's College
Associates - Photography
Anne Arundel Community College
Certificate - Dog Training
Animal Behavior College
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