Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Pamela Bell

Long Beach,CA

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

11
11
years of professional experience

Work History

Cashier

Rite Aid
03.2013 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels. Also assisted customers by scooping Ice Cream.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.

Education

High School Diploma -

Susan Miller Dorsey Senior High School
Los Angeles, CA
06.1990

Skills

  • Customer Service

  • Customer Assistance

  • Work Ethic and Integrity

  • Patience and Empathy

  • Refunds and exchanges

  • Cleaning and sanitizing

  • Money Handling

  • Reliability and punctuality

  • Cash Register Operation

  • Organizational abilities

  • Professionalism and Courtesy

  • Product restocking

Accomplishments

On a number of occasions I have been recognized by customers through email regarding my excellent customer service. I love helping others receive the best experience when they utilize our store for there shopping needs.

Timeline

Cashier

Rite Aid
03.2013 - Current

High School Diploma -

Susan Miller Dorsey Senior High School

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Pamela Bell