Pamela Bourdage
Newburgh,NY
Overview
35
35
years of professional experience
Work History
Senior Caregiver
Willcare
Middletown, NY
09.2022 - 08.2024
- Transported clients to medical appointments or other errands as needed.
- Built strong and trusting rapport with clients and loved ones.
Adjunct Professor
SUNY Orange
Middletown, NY
04.1996 - 05.2023
- Participated in departmental meetings to discuss teaching strategies and professional development opportunities.
- Designed exams, lecture material and writing assignments.
- Cultivated collaborative and innovative learning environment to meet each student's unique educational needs.
- Instructed medical coding courses as part of the associate degree program in Medical Office Administration.
Instructor
orange ulster boces
Goshen, NY
01.1997 - 06.2021
- Instructed medical billing course for students in the Medical Office Certificate program.
- Evaluated performance of students and made provisions to meet learning needs.
- Planned instruction to achieve objectives based upon student needs and established curriculum.
Medical Office Manager
Hudson Valley Gastroenterology
New Windsor, NY
04.1989 - 07.1997
- Handled telephone inquiries from patients regarding appointment scheduling or general questions about the practice's services.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Oversaw digital patient charting, data entry and administrative duties regarding insurance, billing and accounts receivable.
- Managed accounts receivable for the practice, ensuring timely payments from insurance companies and patients.
- Maintained and managed filing, chart keeping and organizational systems for practice.
- Organized and maintained documents, files and records.
- Provided support to physicians by organizing patient charts prior to scheduled appointments.
- Monitored office supplies to replenish needed inventory before depletion.
Education
Associate of Arts - Paralegal Studies
National Institute of Paralegal Studies
Middletown, NY05-1987
High School Diploma
Newburgh Free Academy
Newburgh, NY06-1984
Skills
- Compassionate care
Affiliations
- thrifting and furniture restoration
- gardening
Timeline
Senior Caregiver
Willcare
09.2022 - 08.2024
Instructor
orange ulster boces
01.1997 - 06.2021
Adjunct Professor
SUNY Orange
04.1996 - 05.2023
Medical Office Manager
Hudson Valley Gastroenterology
04.1989 - 07.1997
Associate of Arts - Paralegal Studies
National Institute of Paralegal Studies
High School Diploma
Newburgh Free Academy