Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Pamela Bourdage

Newburgh,NY

Overview

35
35
years of professional experience

Work History

Senior Caregiver

Willcare
Middletown, NY
09.2022 - 08.2024
  • Transported clients to medical appointments or other errands as needed.
  • Built strong and trusting rapport with clients and loved ones.

Adjunct Professor

SUNY Orange
Middletown, NY
04.1996 - 05.2023
  • Participated in departmental meetings to discuss teaching strategies and professional development opportunities.
  • Designed exams, lecture material and writing assignments.
  • Cultivated collaborative and innovative learning environment to meet each student's unique educational needs.
  • Instructed medical coding courses as part of the associate degree program in Medical Office Administration.

Instructor

orange ulster boces
Goshen, NY
01.1997 - 06.2021
  • Instructed medical billing course for students in the Medical Office Certificate program.
  • Evaluated performance of students and made provisions to meet learning needs.
  • Planned instruction to achieve objectives based upon student needs and established curriculum.

Medical Office Manager

Hudson Valley Gastroenterology
New Windsor, NY
04.1989 - 07.1997
  • Handled telephone inquiries from patients regarding appointment scheduling or general questions about the practice's services.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Oversaw digital patient charting, data entry and administrative duties regarding insurance, billing and accounts receivable.
  • Managed accounts receivable for the practice, ensuring timely payments from insurance companies and patients.
  • Maintained and managed filing, chart keeping and organizational systems for practice.
  • Organized and maintained documents, files and records.
  • Provided support to physicians by organizing patient charts prior to scheduled appointments.
  • Monitored office supplies to replenish needed inventory before depletion.

Education

Associate of Arts - Paralegal Studies

National Institute of Paralegal Studies
Middletown, NY
05-1987

High School Diploma

Newburgh Free Academy
Newburgh, NY
06-1984

Skills

  • Compassionate care

Affiliations

  • thrifting and furniture restoration
  • gardening

Timeline

Senior Caregiver

Willcare
09.2022 - 08.2024

Instructor

orange ulster boces
01.1997 - 06.2021

Adjunct Professor

SUNY Orange
04.1996 - 05.2023

Medical Office Manager

Hudson Valley Gastroenterology
04.1989 - 07.1997

Associate of Arts - Paralegal Studies

National Institute of Paralegal Studies

High School Diploma

Newburgh Free Academy
Pamela Bourdage