Pamela Brown
Colorado Springs,CO
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
28
28
years of professional experience
Work History
Administrative Assistant
PLE LLC.
Colorado Springs, CO
10.2023 - Current
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Customer Service Manager
Spectrum
Colorado Springs, CO
08.1996 - 10.2021
- Provided exceptional customer service to ensure customer satisfaction.
- Developed and implemented strategies for providing excellent customer service experience.
- Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
- Conducted regular training sessions for staff on new products, services, and customer service techniques.
Education
High School Diploma -
Wasson High School
Colorado Springs, CO05-1986
Skills
- Meeting planning
- Expense Reporting
- Travel Coordination
- Bookkeeping
- Invoice Processing
- Data Entry
- Minute Taking
- Filing
- Scheduling
- Quality Assurance
- Dedicated Team Player
- Customer Service
- Staff Management
Timeline
Administrative Assistant
PLE LLC.
10.2023 - Current
Customer Service Manager
Spectrum
08.1996 - 10.2021
High School Diploma -
Wasson High School
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