Customer Service Coordinator
Dunkin Donuts
09.2022 - 12.2022
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
