PAMELA BURGE
Austin,TX
Summary
Quality-focused professional committed to approaching all tasks with tenacity and attention to detail. Possess strong interpersonal skills and meticulous enthusiasm to approach new challenges; while being dependable and consistently maintaining a positive, upbeat attitude. Have extensive wide-ranging skills in many different areas of business; excellent communicator and listener with many years of providing personalized customer service, dependable & conscientious, capable of utilizing new and current job skills.
Overview
25
25
years of professional experience
Work History
Residential Concierge
Juniper Communities
Austin, Texas
07.2021 - 04.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency productivity.
- Front Desk Receptionist, managed over 50 calls a day & provided personalized services.
- Arranged for transportation to and from Medical visits & shopping.
- Facilitated visitor request for dining & transportation
- Demonstrated respect, friendliness and willingness to help wherever needed. Assisted Residents with travel request & assisted with their activities.
- Worked flexible hours; night, weekend, and holiday shifts.
- Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
Household Manager
Doug & Alison Gardner, Attorneys
Austin, Texas
11.2019 - 05.2021
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently. Nanny duties for 3 young girls.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Certified Nursing Assistant
Visiting Angels Association
11.2019 - 12.2020
- Facility & Private In-Home Nursing with Elderly & Handicapped.
- * Performed consistently with personalized attention to detail.
- *Showing Compassion with strength to console when needed.
Education
Some College (No Degree) - General Studies
The University of Houston
Houston, TXSkills
- Organizational Skills Research and Planning
- Efficiency Detailed Oriented, Highly Organized
- Multi-Tasking Electronic Filing Data Archiving
- Interpersonal Skills
- Microsoft Office
- Policy and procedure adherence
- Administrative support
- Telephone etiquette
- Interpersonal communications
- Reservations management
- Quality assurance
- Cash Handling
- Vendor interaction
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
To know what is right and not to do it is the worst cowardice.
Confucius
Timeline
Residential Concierge
Juniper Communities
07.2021 - 04.2022
Household Manager
Doug & Alison Gardner, Attorneys
11.2019 - 05.2021
Certified Nursing Assistant
Visiting Angels Association
11.2019 - 12.2020
Some College (No Degree) - General Studies
The University of Houston
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