Pamela Burks

Reviewed final title policy, recorded mortgages. Contacted Title Company for corrections,

Indexing after documents were scanned into computer, indexed documents to correct location for auditing.

Collateral documents: reviewed documents to make sure they were correct, and ready to be shipped by end of business day

• Prepared and mailed invoices to customers, processed payments, and documented account updates.
• Submitted cash and check deposits and generated cash receipts to record money received.
• Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
• Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.