Adaptable professional with experience in rideshare driving, sales, and childcare. Strong background in customer service, punctuality, and maintaining safe, organized environments. Ready to support dependable service and a positive experience for every client.
Overview
45
45
years of professional experience
Work History
Rideshare Driver
Uber Technologies Inc.
02.2016 - 02.2026
Monitored surge pricing, trip acceptance, and route efficiency to maximize productivity.
Navigated app-based trip requests using GPS routing and real-time traffic updates.
Delivered courteous pickup and drop-off service while resolving passenger concerns calmly.
Maintained clean, safe vehicle condition to support consistent rider experience.
Followed safety protocols, local traffic laws, and platform standards during all rides.
Managed rider ratings and feedback to sustain strong service quality.
Responded to passenger concerns and complaints politely and professionally.
Developed strong communication skills while interacting with diverse groups of riders daily.
Sales Associate
Target
09.2015 - 02.2016
Operated point-of-sale systems to process transactions accurately and maintain smooth checkout flow.
Assisted guests with product selection, recommendations, and issue resolution to support positive shopping experiences.
Restocked merchandise and maintained organized sales floor presentation to improve product availability.
Executed zoning and recovery tasks to keep aisles clean, shoppable, and visually consistent.
Trained new team members on guest service standards, register procedures, and daily sales floor routines.
Resolved guest concerns professionally while balancing sales priorities, operational tasks, and team support.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Early Childhood Educator
Westwood Presbyterian Church
09.1983 - 03.2015
Planned age-appropriate lessons supporting early literacy, social development, and kindergarten readiness.
Fostered nurturing classroom environment aligned with faith-based values and developmental needs.
Observed children's behavior and milestones to adjust activities and support individual growth.
Implemented daily routines, transitions, and circle time to maintain smooth classroom flow.
Communicated with parents regarding progress, concerns, and classroom activities.
Prepared learning materials, centers, and hands-on activities to encourage exploration and engagement.
Monitored classroom safety and sanitized shared spaces to maintain a healthy learning environment.
Guided children through conflict resolution, emotional regulation, and positive social interaction.
Supported children with special needs, creating customized learning strategies to accommodate various abilities.
Maintained and fostered positive and constructive interactions with staff, families, and children.
Boosted children’s social skills development through group projects and collaborative games.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Communicated with parents and other staff about student progress.
Applied play-based strategies to provide diverse approaches to learning.
Cultivated a safe and inclusive classroom environment that fostered respect, empathy, and cultural awareness among students.
Fostered creativity in the classroom through art projects, dramatic play, storytelling exercises, and other imaginative pursuits.
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Gave one-on-one attention to children while maintaining overall focus on entire group.
Established ongoing professional development goals, participating in workshops and conferences to stay current on emerging trends in early childhood education.
Implemented developmentally and culturally appropriate curriculum for children, creating positive and safe classroom environments.
Contributed to staff meetings and professional learning communities, sharing insights and strategies for continuous improvement of teaching practices.
Enhanced student learning by incorporating hands-on activities and real-world examples into lesson plans.
Collaborated with colleagues on curriculum development, sharing best practices to improve overall instruction quality across the school.
Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
Enhanced sensory and perceptual-motor skills, language, cognition, and memory development, by employing both traditional and modern educational strategies and techniques.
Implemented evidence-based behavior management systems to maintain a positive atmosphere conducive to learning for all students.
Promoted physical health by incorporating movement breaks and outdoor play opportunities into each day's schedule.
Collaborated with colleagues to share teaching strategies and resources, improving overall teaching quality.
Fostered a safe and nurturing classroom environment, allowing children to explore and learn confidently.
Encouraged children's independence and self-help skills through daily routines and activities.
Supported children's physical development with daily outdoor play and fine motor skill activities, enhancing their physical health and coordination.
Conducted regular parent-teacher conferences to discuss children's progress and address any concerns, strengthening family-school communication.
Developed and executed age-appropriate curriculum, fostering love for learning in young children.
Promoted language development skills through storytelling and open-ended questions, increasing students' vocabulary and comprehension abilities.
Assessed children's learning and development through observation and documentation, informing instructional strategies.
Enhanced children's emotional and social development by implementing interactive and inclusive classroom activities.
Utilized creative arts to enhance children's expressive abilities and creativity.
Provided emotional support and guidance to children, fostering a sense of security and belonging.
Improved classroom behavior by establishing and consistently applying clear rules and expectations.
Established positive relationships with students and families.
Organized and supervised large and small group activities.
Created safe and nurturing learning environment for preschoolers.
Modeled positive behavior and communication skills for students.
Monitored classroom to verify safe and secure environment.
Implemented age-appropriate curricula to meet the needs of young learners.
Guided students to develop social, emotional and physical skills.
Planned and executed activities to stimulate physical, social and intellectual growth.
Supported students in developing self-esteem and self-confidence.
Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
Helped new preschool children get used to classes by providing one-on-one support.
Incorporated music, art and literature into curriculum.
Utilized creative teaching strategies to engage students in classroom.
Organized activities to teach preschool children foundational learning skills such as letters and numbers.
Sales Associate
California State University Northridge Bookstore
08.1999 - 09.1999
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Phone Book Delivery
Pacific Bell Telephone
07.1998 - 08.1998
Demonstrated self-motivation by consistently meeting deadlines and completing tasks independently.
Proven ability to learn quickly and adapt to new situations.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Used critical thinking to break down problems, evaluate solutions, and making decisions.
Demonstrated strong organizational and time management skills while managing multiple projects.
Sales Associate
World Market Cost Plus
09.1995 - 06.1998
Helped customers locate products and check the store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Solved customer challenges by offering relevant products and services.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Engaged with customers to effectively build rapport and lasting relationship.
Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Resolved customer complaints with patience and understanding, restoring customer confidence.
Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
Initiated the clienteling approach to build strong relationships with key customers, encouraging repeat business.
Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
Increased customer loyalty with personalized shopping experiences and attentive service.
Managed efficient cash register operations.
Listened to customer needs and desires to identify and recommend optimal products.
Built customer loyalty and retention by delivering excellent shopping experiences.
Babysitter
Private Home
08.1981 - 08.1982
Organized age-appropriate activities to encourage learning, creativity, and healthy engagement.