Summary
Overview
Work History
Education
Skills
Timeline
Generic

PAMELA CATE

San Marcos,CA

Summary

Executive management and Supervisory experience. Proactive, self-directed, and a drive to get things done. Organized, detail-oriented with strong communication skills. Strong ability to work on multiple priorities at the same time. Professional and reliable.

Overview

20
20
years of professional experience

Work History

Office Manager

RE-Nu Construction, Inc.
10.2021 - 09.2024
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Direct report to president of Company
  • Provided exceptional customer service with a positive attitude when addressing client inquiries or concerns via phone calls or email correspondence.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Conducted all onboarding new employees to promote a seamless integration into the team dynamic.
  • Conducted all offboarding of employees including separation and final pay.
  • Tracked / applied for all city business licenses as needed.
  • Update to requests on the Permit cites as needed.
  • Gathered and reviewed quotes for insurance policies for annual renewals.
  • Liaison for Workers Compensation and employees
  • Manage payroll and 401k for employees
  • Input daily AP and sent report to president for review and printed and mailed checks from QB accordingly
  • Ordered cabinets, appliances and specialtiy items for jobs
  • Maintained Sub Contractor information to insure compliance for audits and contracts.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
  • Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Oversaw inventory management, maintaining optimal levels of supplies while minimizing costs.
  • Ensured compliance with company policies and industry regulations through regular audits and process updates.
  • Contributed to a successful annual audit by preparing thorough documentation in accordance with regulatory requirements.
  • Handled all HR duties for employees and company.

Front End Supervisor

Frazier Farms
01.2020 - 10.2021
  • Customer Service
  • Responsible for 43 employees
  • Creating the Weekly Schedule
  • Approving Requests for Time Off
  • Closing and Opening Duties for the Store
  • Keeping Accurate Safe count at all times
  • Handling all Customer-related inquiries from Returns to Special Order
  • Watching the traffic of the Store and knowing when to Call for additional cashiers
  • Sending Employees on breaks and lunches accordingly
  • Lead Cashier
  • Knowing all functions of the Register
  • Training New Cashiers and Supervisors
  • Team Building
  • Employee Reviews
  • Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
  • Implemented safety protocols for front end, ensuring safe shopping and working environment.
  • Trained new hires in customer service excellence, contributing to noticeable improvement in customer satisfaction ratings.

Accounting Manager

Auto Body News
01.2017 - 06.2019
  • Accounts Receivables
  • Accounts Payables
  • Payroll Manager
  • Insurance Coordinator
  • Employee Time Tracking
  • QuickBooks Expert
  • Bank Reconciliations
  • Customer Service

Executive Assistant / Accounting Administrator

Freedom Voice, Inc.
11.2013 - 01.2017
  • Direct Report to CFO
  • Calendar Management
  • Organizing Monthly Meetings
  • Responsible for providing preliminary month-end closing numbers by the EOB on the 1st of the month
  • Scheduling Meetings and Travel Arrangements
  • Prepared Expense Reports and Check Requests
  • Reconciliation of Bank Accounts and Credit Card Statements
  • Prepare reports for Corporate Returns
  • Prepare Financials for Board of Directors
  • Reclassify Payroll into MYOB with Journal Entries
  • Reviewing Insurance Contracts

Office Manager/ Bookkeeper

Evans Woodworking, Inc.
04.2004 - 10.2013
  • Report Direct to Owner
  • Handled personal aspects with discretion
  • Meeting preparation
  • Accounts Receivables
  • Accounts Payables
  • Payroll Manager
  • Insurance Coordinator
  • Human Resources Contact
  • Bank Reconciliations
  • Fund Control
  • Reviewing Insurance Contracts and Requesting Certificates of Liability
  • Proposals
  • Customer Service
  • Travel Arrangements

Education

Bookkeeping -

Palomar College
San Marcos, CA

Skills

  • Employee Relations
  • Personnel records maintenance
  • Intuit QuickBooks specialist
  • AR/ AP professional
  • Insurance coordinator
  • Complex problem solving
  • Strong communication skills
  • Works with a sense of Urgency
  • Able to work with discretion and sensitive information
  • Friendly, Positive Attitude
  • Multitasking Abilities
  • Calm Under Pressure

Timeline

Office Manager

RE-Nu Construction, Inc.
10.2021 - 09.2024

Front End Supervisor

Frazier Farms
01.2020 - 10.2021

Accounting Manager

Auto Body News
01.2017 - 06.2019

Executive Assistant / Accounting Administrator

Freedom Voice, Inc.
11.2013 - 01.2017

Office Manager/ Bookkeeper

Evans Woodworking, Inc.
04.2004 - 10.2013

Bookkeeping -

Palomar College

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