Summary
Overview
Work History
Education
Skills
Timeline
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Pamela Chrisman

Etowah,Tennessee

Summary

Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.

Overview

24
24
years of professional experience

Work History

Sales Development Representative

Integriant Insurance
03.2022 - Current
  • Established relationships with prospects and customers to promote product understanding and drive sales growth.
  • Developed and maintained positive relationships with key decision-makers and influencers..
  • Achieved and exceeded monthly and annual sales targets.
  • Developed successful strategies for identifying and converting prospective clients to long-term customers.
  • Directed customer leads to connections department for further assistance.
  • Crafted persuasive sales pitches to communicate value of company products and services.

Sales Agent Representative

Pandora Jewelry
09.2021 - 01.2022
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Front Desk Office Manager

Titan Implements
03.2019 - 04.2020
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Defined clear targets and objectives and communicated to other team members.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Assistant Manager

Covington Credit
06.1999 - 07.2005
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.


Education

High School Diploma -

Cleveland State Community College
Athens Tn
05.2018

Skills

  • Marketing Support
  • Lead Qualification
  • CRM Tracking
  • Sales Forecasting
  • Cold-Calling
  • Customer Relationship Building
  • Account Servicing
  • Data Entry
  • Microsoft Word

Timeline

Sales Development Representative

Integriant Insurance
03.2022 - Current

Sales Agent Representative

Pandora Jewelry
09.2021 - 01.2022

Front Desk Office Manager

Titan Implements
03.2019 - 04.2020

Assistant Manager

Covington Credit
06.1999 - 07.2005

High School Diploma -

Cleveland State Community College

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Pamela Chrisman