Pamela Ciavarra
Chesapeake,VA
Summary
Reliable and dependable professional with over 25 years experience in customer service industries. Excellent communication and problem solving skills. Proven ability to provide outstanding customer service in a fast-paced environment through email, phone or in person, while maintaining accurate records.
Overview
35
35
years of professional experience
Work History
Communication Specialist & Receptionist
TAC RV Center
03.2018 - Current
- Answer incoming calls, direct calls, and take messages.
- Receive payment and record receipts for services
- Transmit information or documents to customers, using computer, mail, or fax
- Manage database, inventory control and spec sheets
- Responsible for Instagram, Kenect reviews and leads, emails, photography and website
- Contact: Kaye 252-435-1200
Office Manager, Administrative Sales & Event Coordinator
Carolina Cupcakery
08.2011 - 11.2017
- Communicated with customers to answer questions, performed consultations, took orders, and addressed complaints in person and over the phone
- Conferred with staff at a chosen event site to coordinate details
- Reviewed event bills for accuracy and approved payments
- Contact: Dawn Eskins 757-351-1548
Lead Daycare Teacher
Bear Patch
10.2007 - 01.2010
- Regularly communicated with guardians about daily activities, policy and related issues
- Created and performed developmentally appropriate lesson plans
- Organized and supervised recreational activities
- Contact: Karen Smith 252-355-0345
Substitute Teacher K-12
Camden County Schools
11.2004 - 06.2005
- Taught social skills to students
- Enforced administration policies and rules governing students
- Graded homework and tests, and computed and recorded results
- Contact: HR 252-355-0831
Total Loss Insurance Adjuster
Geico
01.1999 - 09.2003
- Obtained NC Insurance Adjusters license
- Communicated with claimants to determine claim
- Examine claims forms and other records to determine insurance coverage
- Issued payments on claims
- Contact: Larry Stumpf 757-222-3400
Transcriptionist and Case Numbering Specialist
Amherst Social Services
02.1995 - 02.1996
- Verified accuracy of transcribed material prior to finalization.
- Returned printed and electronic form dictated reports for Social Worker review, signature, and corrections.
- Stayed organized and kept detailed records to accurately track progress and client information.
- Reviewed applications for Medicaid, Food Assistant, AFDC, Disability and General Relief.
- Contact: Peggy Goodwin 804- 929-9330
Hospital Insurance Billing
Pulmonary Medicine of VB
05.1990 - 11.1994
- Processed accounts and financial statements
- Responsible for hospital billing and pre-certification codes
- Communication with Insurance companies and patients.
- Contact: Pat Mitchell 757-481-2515
Education
High School Diploma -
Great Bridge High School
Chesapeake, VAEarly Childhood Care And Education
Tidewater Community College
Chesapeake, VALiberal Arts And Sciences
College of The Albemarle
Elizabeth City, NCSkills
- Social media management
- Internal communications
- Public relations
- Photography
- Business writing
- Teamwork
- Organizational skills
- Detail-oriented
- Digital marketing
- Data entry
Timeline
Communication Specialist & Receptionist
TAC RV Center
03.2018 - Current
Office Manager, Administrative Sales & Event Coordinator
Carolina Cupcakery
08.2011 - 11.2017
Lead Daycare Teacher
Bear Patch
10.2007 - 01.2010
Substitute Teacher K-12
Camden County Schools
11.2004 - 06.2005
Total Loss Insurance Adjuster
Geico
01.1999 - 09.2003
Transcriptionist and Case Numbering Specialist
Amherst Social Services
02.1995 - 02.1996
Hospital Insurance Billing
Pulmonary Medicine of VB
05.1990 - 11.1994
High School Diploma -
Great Bridge High School
Early Childhood Care And Education
Tidewater Community College
Liberal Arts And Sciences
College of The Albemarle
Similar Profiles
Kelly RussoKelly Russo
Director of Development at Treatment Advocacy Center (TAC)Director of Development at Treatment Advocacy Center (TAC)
Leah KeysLeah Keys
Body Shop Coordinator / Collision Advisor at Roy Robinson RV Center / Camping World RVBody Shop Coordinator / Collision Advisor at Roy Robinson RV Center / Camping World RV
Tyffannie McGaughTyffannie McGaugh
Business Finance Manager at Copper City RV Center - Bretz RV & MarineBusiness Finance Manager at Copper City RV Center - Bretz RV & Marine
Jeffrey FloydJeffrey Floyd
Lead Instructor at University InstructorsLead Instructor at University Instructors
Leny SantiagoLeny Santiago
Onboarding Analyst at U.S. Navy, Reserve Talent Acquisition Group NortheastOnboarding Analyst at U.S. Navy, Reserve Talent Acquisition Group Northeast