Pamela Clark

Answering Phone, Directed customers that walked in, Entering work orders into click fix. typing up assessment letters, Setting up water accounts, Taking payments for Water Bills and payments for new service.

• Managed customer inquiries, resolving billing issues efficiently to enhance service satisfaction.

Researching information on the FCC website to enter into a spreadsheet.

• Developed detailed reports summarizing findings, ensuring clarity and accuracy for stakeholders.

Speaking with customers to reset passwords and Racf passwords.

• Resolved technical issues for customers via phone and email, ensuring high satisfaction levels.

Answering phone, checking clients in, entering information into spreadsheets,, helping Human Resources scan, email employee files , and cleaning out files.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Speaking with customers to schedule delivery of products , Spoke with driver's to reschedule deliveries if not ready for the product. Worked on Servigistics.

Communicate with customer's , employees, and other individuals to answer questions, explain information, take orders and address complaints.