Pamela Coleman
Covington,LA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
Work History
Operations Supervisor
Integrated Sleep Solutions
05.2022 - Current
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Motivated and trained employees to maximize team productivity.
- Schedule and confirm patients for in house and at home sleep studies.
- Verify all patient information.
- Prior authorizations for all insurance types as needed.
- End of month billing and reports.
Pharmacy Technician
CVS
01.2021 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Entered and processed patients' prescriptions into internal system.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Assistant Manager
Circle K
07.2018 - 08.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
HR Office Manager
Walmart
10.1996 - 08.2017
- Recruited and interviewed 50 applicants per week.
- Increased the employee base by 40% to meet changing staff needs.
- Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
- Conducted new employee orientation to foster positive attitude towards organizational objectives.
- Advised managers on organizational policy matters and recommended needed changes.
- Identified staff vacancies and recruited, interviewed, and selected candidates.
- Prepared daily, weekly, and monthly staffing reports.
- Managed 3 HR clerks, and monitored daily duties.
- Extensive knowledge of payroll, benefits, LOA's, ADA, and investigations.
Education
Master of Science - Human Resources Development
Rochester Institute of Technology
Rochester, NY11.1996
Bachelor of Science - Business
Rochester Institute of Technology
Rochester, NY08.1994
Skills
- Performance Monitoring
- Staff Supervision
- Logistics Coordination
- Financial Administration
- Customer Relations
- Quality Assurance
- Cycle Counting
- Inventory Coordination
- Human Resources
Timeline
Operations Supervisor
Integrated Sleep Solutions
05.2022 - Current
Pharmacy Technician
CVS
01.2021 - Current
Assistant Manager
Circle K
07.2018 - 08.2021
HR Office Manager
Walmart
10.1996 - 08.2017
Master of Science - Human Resources Development
Rochester Institute of Technology
Bachelor of Science - Business
Rochester Institute of Technology
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