Overview
Work History
Education
Skills
Languages
Timeline
Generic

Pamela Cordova Flores

Austin,Texas

Overview

5
5
years of professional experience

Work History

Cashier/Scanner

Toyota Of North Austin
07.2022 - 08.2025
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Handled customer inquiries, resolving issues promptly for increased satisfaction.
  • Processed refunds in accordance with company policy.
  • Ensured accurate financial records by reconciling daily cash drawer and reporting discrepancies.
  • Managed high-volume checkout lines calmly and professionally during peak hours, ensuring timely service for all customers.
  • Maintained knowledge and understanding of extended service policies to accurately process extended warranty payments for repair orders.
  • Printed repair orders, parts invoices, bills and itemized lists to show amount due and collected from customer in cash, check, card, or authorized charge account.
  • Assisted in audit preparations, quickly retrieving required documents from digital archive.
  • Improved document accuracy, conducting thorough quality checks to ensure scans were clear and complete.
  • Dealt with fleet companies and attached necessary paperwork to repair order for warranty purposes.

Sales Associate

Dillard's
06.2021 - 07.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
  • Worked to meet or exceed special targets for credit card applications.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Cashier

Petsmart
08.2020 - 06.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Education

Diploma - Dental Assistant

The College of Health Care Professions
Austin, TX
04-2022

High School Diploma -

Manor Senior High School
Manor, TX
05-2019

Skills

  • Customer Service
  • Attention to detail
  • Problem-solving
  • Cash handling expertise
  • Work ethic and integrity
  • Time management
  • Communication
  • Organizational
  • Patience and empathy

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Cashier/Scanner

Toyota Of North Austin
07.2022 - 08.2025

Sales Associate

Dillard's
06.2021 - 07.2022

Cashier

Petsmart
08.2020 - 06.2021

Diploma - Dental Assistant

The College of Health Care Professions

High School Diploma -

Manor Senior High School

Similar Profiles

CREATE PROFILE
Pamela Cordova Flores