Pamela Cram
Horseheads,NY
Summary
Accomplished Director of Resident Care at Elcor Health And Rehabilitation Center, I excel in strategic planning and team management, significantly enhancing patient care outcomes. Leveraging decision-making and relationship-building skills,
Overview
28
28
years of professional experience
Work History
Director of Resident Care RN
Elcor Health And Rehabilitation Center
Horseheads, NY
09.2010 - Current
- Manage of 120 beds, short term and long term residents.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Performed rounds to observe care and interview staff, residents, and families.
- Communicated with patients, ensuring that medical information was kept private.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Assistant Director of Resident Care RN
Elcor Health And Rehabilitation Center
Horseheads, NY
09.2006 - Current
- Managed 120bed unit with assistance of Director of Resident Care
- Maintained immunizations of all residents and ensure up to date.
- Assisted Unit Managers with Job assignments as needed
- Completed MDSs on each resident
- Initiated and individualized care plans for each resident.
- Completed all incident/accident reports.
- Ensured staff were providing the upmost care to residents accordingly.
- Ensured staff followed policies and procedures that were in place.
RN Unit Manager
Elcor Health And Rehabilitation Center
Horseheads, NY
02.2001 - Current
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
LPN Charge Nurse
Elcor Health And Rehabilitation Center
Horseheads, NY
11.1996 - Current
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Delegated tasks effectively, optimizing staff productivity and maintaining a well-organized nursing unit..
- Utilized critical thinking skills to make sound clinical decisions in high-pressure situations, minimizing risks and ensuring patient safety.
- Documented vitals and medical histories in patient charts when assessing patients and communicated patient information to physicians and other nurses for care continuity.
- Passed Medications and Provided treatments
- Managed CNAs assignments and ensured completed.
- Ensured residents received the upmost care and safety of residents maintained.
RN, Medical-Surgical
Arnot Ogden Hospital
Elmira, NY
05.2003 - 03.2005
- Prioritized critical thinking skills in assessing patient conditions, leading to timely interventions that prevented complications or deterioration of health status.
- Enhanced patient satisfaction by providing compassionate and attentive care to a diverse population of patients.
- Utilized critical thinking skills to recognize early signs of complications, allowing for timely interventions and preventing adverse outcomes.
- Contributed to a positive work environment through effective communication and collaboration with colleagues and supervisors.
Education
Associate of Applied Science - Nursing
Corning Community College
Corning, NY05-2000
Skills
- Decision-making
- Verbal and written communication
- Strategic planning
- Relationship building
- Team management
- Staff management
Timeline
Director of Resident Care RN
Elcor Health And Rehabilitation Center
09.2010 - Current
Assistant Director of Resident Care RN
Elcor Health And Rehabilitation Center
09.2006 - Current
RN, Medical-Surgical
Arnot Ogden Hospital
05.2003 - 03.2005
RN Unit Manager
Elcor Health And Rehabilitation Center
02.2001 - Current
LPN Charge Nurse
Elcor Health And Rehabilitation Center
11.1996 - Current
Associate of Applied Science - Nursing
Corning Community College