Pamela Cram
Horseheads,NY
Summary
Accomplished Director of Resident Care at Elcor Health And Rehabilitation Center, I excel in strategic planning and team management, significantly enhancing patient care outcomes. Leveraging decision-making and relationship-building skills,
Overview
28
28
years of professional experience
Work History
Director of Resident Care RN
Elcor Health And Rehabilitation Center
09.2010 - Current
- Manage of 120 beds, short term and long term residents.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Performed rounds to observe care and interview staff, residents, and families.
- Communicated with patients, ensuring that medical information was kept private.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Assistant Director of Resident Care RN
Elcor Health And Rehabilitation Center
09.2006 - Current
- Managed 120bed unit with assistance of Director of Resident Care
- Maintained immunizations of all residents and ensure up to date.
- Assisted Unit Managers with Job assignments as needed
- Completed MDSs on each resident
- Initiated and individualized care plans for each resident.
- Completed all incident/accident reports.
- Ensured staff were providing the upmost care to residents accordingly.
- Ensured staff followed policies and procedures that were in place.
RN Unit Manager
Elcor Health And Rehabilitation Center
02.2001 - Current
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
LPN Charge Nurse
Elcor Health And Rehabilitation Center
11.1996 - Current
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Delegated tasks effectively, optimizing staff productivity and maintaining a well-organized nursing unit..
- Utilized critical thinking skills to make sound clinical decisions in high-pressure situations, minimizing risks and ensuring patient safety.
- Documented vitals and medical histories in patient charts when assessing patients and communicated patient information to physicians and other nurses for care continuity.
- Passed Medications and Provided treatments
- Managed CNAs assignments and ensured completed.
- Ensured residents received the upmost care and safety of residents maintained.
RN, Medical-Surgical
Arnot Ogden Hospital
05.2003 - 03.2005
- Prioritized critical thinking skills in assessing patient conditions, leading to timely interventions that prevented complications or deterioration of health status.
- Enhanced patient satisfaction by providing compassionate and attentive care to a diverse population of patients.
- Utilized critical thinking skills to recognize early signs of complications, allowing for timely interventions and preventing adverse outcomes.
- Contributed to a positive work environment through effective communication and collaboration with colleagues and supervisors.
Education
Associate of Applied Science - Nursing
Corning Community College
Corning, NY05-2000
Skills
- Decision-making
- Verbal and written communication
- Strategic planning
- Relationship building
- Team management
- Staff management
Timeline
Director of Resident Care RN
Elcor Health And Rehabilitation Center
09.2010 - Current
Assistant Director of Resident Care RN
Elcor Health And Rehabilitation Center
09.2006 - Current
RN, Medical-Surgical
Arnot Ogden Hospital
05.2003 - 03.2005
RN Unit Manager
Elcor Health And Rehabilitation Center
02.2001 - Current
LPN Charge Nurse
Elcor Health And Rehabilitation Center
11.1996 - Current
Associate of Applied Science - Nursing
Corning Community College
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