Pamela Cruz Paulino
Ft. Washington,MD
Summary
Bilingual Law Enforcement Professional experienced in conflict resolution and relationship building across diverse communities. Collaborated with agencies to recover stolen vehicles and enhance public safety through effective information management. Committed to delivering impactful solutions in law enforcement.
Overview
10
10
years of professional experience
Work History
Police Officer, Telecommunications Department
Metropolitan Police Department
Washington, D.C.
06.2020 - Current
- Collaborate with law enforcement agencies across the country to track and recover stolen vehicles
- Managed communications and information systems to enhance search efforts for missing persons
- Facilitated warrant confirmation processes in collaboration with local, state, and federal agencies to ensure timely execution
- Provide critical support to officers in the field through effective communication in Spanish and English
- Conducted thorough investigations and followed established protocols to recover stolen property and apprehend suspects, maintaining accurate records and documentation
- Demonstrated exceptional professionalism and commitment to duty during the January 6th riot at the Capitol, working tirelessly to maintain public safety and protect the Capitol building and its occupants
Cooking Teacher
The Q Studio Lab
New York, NY
09.2019 - 06.2020
- Created engaging cooking lessons tailored for children, employing age-appropriate techniques and recipes to foster early cooking enthusiasm
- Designed engaging cooking lessons for diverse age groups and skill levels.
- Demonstrated cooking techniques and safety practices to students.
- Maintained order of kitchen supplies to streamline class preparation. and ensured equipment was ready for classes.
- Utilized bilingual proficiency to support Spanish speaking students, providing essential tools and resources for course success
Sales Associate
Nordstrom Rack
New York, NY
10.2019 - 04.2020
- Assisted customers at the most highly trafficked Nordstrom Rack in the United States timely and efficiently; Provided quality customer service during the global pandemic of COVID-19
- Collaborated with 15+ employees in fast-paced environment to drive revenue growth for the store
- Managed store opening and closing procedures such as performing proper store opening and closing procedures
Teacher's Assistant
Amazing Magic Beans Learning Center
New York, NY
09.2016 - 06.2019
- Collaborated with the lead teacher to ensure that classroom activities were designed to meet the individual needs and interests of each child, promoting a positive and inclusive learning environment for all students
- Collaborated with lead teacher to create and implement developmentally appropriate lesson plans for children ages 3-10, engaging students through diverse teaching techniques
- Supervised and guided children in classroom activities, including arts and crafts, reading, and outdoor play, fostering a safe and supportive environment
Education
Associate of Applied Science (A.A.S.) - Criminal Justice
City University of NY (CUNY)
NYSkills
- Incident management
- Criminal investigations
- Background investigations
- Investigation protocols
- Law enforcement collaboration
- Evidence evaluation
- Surveillance
- Tactical policing
- Traffic control
- Police reports
- Bilingual communication
- Microsoft Office
- Lexis Nexis
- Federal Databases
- Data management
- Computer investigation training
- Emergency response coordination
- Community engagement
- Risk mitigation
- Conflict de-escalation
- Officer training
- Training execution
- Professionalism under pressure
- Communication technology
- Customer service
- Team collaboration
- Problem solving
- Incident management training
- Asset recovery
- Surveillance
- Background investigations
- De-escalation techniques
- Evidence evaluation
Leadership Experience
The Q Studio Lab, New York, NY, Cooking Teacher, 09/01/19, 06/01/20, Leveraged bilingual proficiency to provide additional support to Spanish speaking students, ensuring they had the tools and resources they needed to succeed in the course, Designed fun and engaging cooking lessons that catered specifically to children, using age-appropriate techniques and recipes to encourage a love of cooking from an early age
Timeline
Police Officer, Telecommunications Department
Metropolitan Police Department
06.2020 - Current
Sales Associate
Nordstrom Rack
10.2019 - 04.2020
Cooking Teacher
The Q Studio Lab
09.2019 - 06.2020
Teacher's Assistant
Amazing Magic Beans Learning Center
09.2016 - 06.2019
Associate of Applied Science (A.A.S.) - Criminal Justice
City University of NY (CUNY)